Non disclosure of penalty points must i pay retrospectively?

stepmaxi

dunstonh wrote: »

Its doesnt raise alarm balls. It means you are asking the wrong questions. No insurer is going to give you premium pricing information. That is commercially sensitive.


There is. They should be able to tell you what admin fee you have been charged and how much is applicable for each year you are being asked to pay for.

The charge was only for 2012-2013 at £492, given that my total was £451 for the year , you have to question why it is so much. They are saying they are not back dating to 2010 but I feel this is a smoke screen and that most people would be deterred from going further as if this yr is 492 then you would be made to think I am getting off lightly. It seems some psychological games are being played here and how they get to 492 should be clearly stated! They did tell me admin fee of 17 pounds ... So 477 for 1yr does sound rapacious in anyone's book

FlameCloud

stepmaxi wrote: »

The charge was only for 2012-2013 at £492, given that my total was £451 for the year , you have to question why it is so much. They are saying they are not back dating to 2010 but I feel this is a smoke screen and that most people would be deterred from going further as if this yr is 492 then you would be made to think I am getting off lightly. It seems some psychological games are being played here and how they get to 492 should be clearly stated! They did tell me admin fee of 17 pounds ... So 477 for 1yr does sound rapacious in anyone's book

Have you done what Vaio suggests and run dummy quotes?

CKhalvashi

molerat wrote: »

Out of interest what is a TG10, can't find it on any lists

I think it should be TS10 - Traffic lights.

CK

redux

Actually I disagree with the people saying you should inform the insurer about any conviction at the next renewal.

I believe they should be informed straight away.

bouncydog1

It depends on policy conditions which vary - some require notification right away, some at renewal. It could also depend on whether or not there is a licence suspension. That is why people need to read all of their policy terms and conditions and ensure they fully understand them. Beliefs do not count!

CKhalvashi

bouncydog1 wrote: »

It depends on policy conditions which vary - some require notification right away, some at renewal. It could also depend on whether or not there is a licence suspension. That is why people need to read all of their policy terms and conditions and ensure they fully understand them. Beliefs do not count!

I work on the theory of 'if in doubt, tell them'.

It can work out better off, and if you're to smash the car, the chances are that they'll find out anyway.

License suspension is a different thing in its entirety, and should prompt a call to the insurance company on the day. Helpful chap moved my neighbours' insurance into my name on that day for her, so I could get rid of her car (I already conditionally sold it, as she pleaded guilty 3 weeks before, but didn't want to sell until she was sure she'd got a ban, but also so I was sure I was driving down to London on a valid policy, collecting the £750, and driving up again with OH, and giving her £700 of that)

CK

kingstreet

redux wrote: »

Actually I disagree with the people saying you should inform the insurer about any conviction at the next renewal.

I believe they should be informed straight away.

The best advice you can give is "follow your own insurer's requirements in your policy documentation." Some want to know immediately, some want to know at renewal.

There is no blanket answer for everyone as insurers differ.

JimmyTheWig

kingstreet wrote: »

If unhappy, make a formal complaint to the insurer. They will have eight weeks to investigate and come up with a final response. Once you have that, you have six months to escalate to FOS - the Financial Ombudsman Service.

It will adjudicate and decide if the charges are a reasonable way for the insurer to deal with the issue of non-disclosure. The result is binding on the insurer, but not on you. You still have the right to your day in court.

My concern with this is that the OP seems to be getting away lightly in as much as (a) they are accepting that it was a mistake rather than fraudulent and (b) they are only charging for the last year.
By making a formal complaint, does the OP risk either or both of these being changed?

OP, as has been said a few times, you will be in a much better position to know what is happening by getting the dummy quotes as suggested.

kingstreet

The OP is not going to accept he is suffering only minor consequences. What is a good price for avoiding a voided policy and the implications of declaring a cancellation in the future?

If he does his dummy quotes, will he be satisfied? I suspect not.

He has the right to complain and that is the ultimate decider on the issue. He seems unwilling to accept any view which does not correspond with his, so a complaint appears to be the only sensible route for him.

The implications in doing so could see the amount payable reduced, or could see the policy cancellation if the insurer feels it would rather not have the OP's custom.

Only the OP can judge the risk/reward potential of his own actions.

JimmyTheWig

kingstreet wrote: »

If he does his dummy quotes, will he be satisfied? I suspect not.

I would imagine that if the dummy quotes show the price of the policy should have been double what they paid then they will be annoyed but satisfied what Direct Line are asking for is now correct.
But if the quotes don't show anything of the sort (as the OP suspects) then I think they will be miffed that they appear to be being misled by Direct Line.

He has the right to complain ... The implications in doing so could see the amount payable reduced, or could see the policy cancellation if the insurer feels it would rather not have the OP's custom.

Only the OP can judge the risk/reward potential of his own actions.

OP, this is important. It sounds like if you complain you could end up with a much higher long-term cost.