Godaddy misleading email marketing

itm2

A few days ago I got an email reminder from Godaddy.com for a domain registration renewal with the following offer:
"Renew now and save 20% off your order".
When I selected the offer I found that it was not valid. When I contacted support I was told:
"We understand that you are concerned about the information included in our advertisements. In reviewing your issue we see that your code would not apply in this situation as your renewal is being discounted already, not because it is a renewal. We apologize for any confusion."
Are companies like this free to make any kind of email offer that they want, without the need for it to be valid?

Jemma-T

All marketing is misleading.

Buzby

It is valid, and therefore not misleading. However a T&C will preclude you from benefiting as you already get that benefit.

My favourite is LoveFilm who promise a free month, then you find out that if you ever were a customer in the past, you cannot get the deal. Even if yo go back 8 years (before Amazon bought it!).

If you get the deal on any offer, it's a bonus!