We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

help needed

nuts11
nuts11 Posts: 3 Newbie
in Broadband & internet access
Hi, I have sky broadband and they promised speeds of 1-3mb, the speed i am getting is about 0.3 of a meg (mind numbingly slow) i rang sky and they said i am getting 1 meg but they said it splits between the 4 devices on my router. so i get the 1mb speed that is coming in split between my devices. i rang them and they sent engineer to check line and he said it was fine. they said if i go to fibre i can get 2.6mb max as i live half a mile into the sticks, this would be fine but am i better off going with bt or do i stick with sky? also do all routers split the speed? 2.6mb would be fine and plenty quick enough. i'm stuck with what to do as i am no expert, any advice i can get would be great - thanks

Comments

  • luci
    luci Posts: 6,191 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Yes your speed will be split between devices. If one person is download or playing games then anyone else using the internet will have their speed reduced.

    Get your line stats from your router and put them in here to find out what you should be getting

    http://www.kitz.co.uk/adsl/max_speed_calc.php

    You can get your distance from the exchange at https://www.samknows.com
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    http://192.168.0.1/

    user admin, password sky.
    Look for show statistics and post the result.
    That gum you like is coming back in style.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    Speed on a device would only be reduced if the others were in use and even then it would only be noticeable if one was downloading.

    As said stats will throw more light on what is possible.
  • nuts11
    nuts11 Posts: 3 Newbie
    this is the result from sky

    thnaks for your help so far

    Modem
    Modem Status Connected
    DownStream Connection Speed 761 kbps
    UpStream Connection Speed 415 kbps
    VPI 0
    VCI 38

    what happens if the other devices are not using the internet?
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    Can you find a page that shows anything for attenuation and noise margin?

    Unfortunately the sync figures alone don't mean much other than it's slow and you already told us that.

    If only one device on a router is using the internet it gets all the resources even if others are plugged into it.
  • nuts11
    nuts11 Posts: 3 Newbie
    what do you suggest from here?
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Post your full router statistics as requested.
    That gum you like is coming back in style.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603.1K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture