Help Needed - MC999

marie-20

I have just received the below and all of my listings have been removed. My DSR's are fine at 0.07, 0.11 & 0.20

Any ideas?

[FONT=Arial, Verdana]Dear .....

We've noticed you've exceeded your monthly selling allowance. Because of this, your most recently listed unsold items have been removed and all associated fees have been credited to your account. Selling allowances are put in place to help you establish a positive selling history and provide excellent service to your customers.

The removed listings will be available in your "Unsold Items" section in My eBay. You can relist these items by adjusting your current inventory.

For further information, or if you want to have your selling allowance reviewed, please contact us at:
http://ocs.ebay.co.uk/ws/eBayISAPI.dll?CustomerSupport&domain=SYI&format=1&query=1416&from=SellerVetting

We appreciate your understanding and cooperation.

Thanks,

eBay


H72061
[/FONT]

soolin

For a seller of your size I can only believe this is an error.

How can you have secret listing limits that you are not aware of? , I am beginning to despair at eBay and their many glitches.

I'd phone them at a time you think you'll get Dublin

marie-20

Any ideas on what time I should do that at?

We had 201 listings yesterday and last night I added a further 14 items but I just don't get it.

I am on hold and have been for the last 20 mins

campdave

Anything in this thread help? Seems to suggest could be linked to if anyone connected to your address has had account issues in the past.

http://community.ebay.co.uk/question/Selling-Ebay/Mc999-Selling-Limits/1700062166

marie-20

I don't think it is as they state that their message mentions linking them to another account but I don't have that.

alykatz

Seems your not alone op, there seems to be several similar threads over on ebay boards and quite a few bemused and worried sellers.
From the looks of it this is yet another of ebays infamous glitchs..

Stuart_P

happened to me too

http://community.ebay.co.uk/topic/Powerseller-Board/Mc999-Notice-Ebay/1700122578

marie-20

Everyone seems to be sure it's a glitch but based on what? No-one really seems to know whats going on.

RFW

...and me:mad:

Got through on Live Chat and was told I would be informed what was going on in 24-48 hours. I've just relisted a lot of stuff.

Account is all A1, I even checked my March DSRs, mostly 4s and 5s, one 3 and nothing else.

Looks like one major !!!! up.

They have refunded a considerable amount of fees by the look of my account.

RFW

marie-20 wrote: »

I don't think it is as they state that their message mentions linking them to another account but I don't have that.

I do have another account but that is relatively inactive now and is all in order too.

Unless they really are limiting amount of items many sellers can have listed it does just look like someone has gone trigger happy.

marie-20

RFW wrote: »

...and me:mad:

Got through on Live Chat and was told I would be informed what was going on in 24-48 hours. I've just relisted a lot of stuff.

Account is all A1, I even checked my March DSRs, mostly 4s and 5s, one 3 and nothing else.

Looks like one major !!!! up.

They have refunded a considerable amount of fees by the look of my account.

I've just got the 24-48 hours thing as well but they won't answer my question as to whether we have been suspended or not.