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laptop dropped, now no operating system found :o(

13

Comments

  • buglawton
    buglawton Posts: 9,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Give your home insurer a call, be completely honest about what happended, you might be covered to some extent. A back street laptop repairer who has seen 'em all may be able to bring it back to life or at least he could swap the hard drive to test it.
  • Little_John
    Little_John Posts: 4,033 Forumite
    MUNT im not sure how much you are aware but laptop hard drives are a lot more sensitive to shocks than desktop drives, the fact they are a lot smaller everything is closer together and there are fewer tollerances even the platters of the drives are thinner and very brittle. where as desktop drives are thicker and wont break even if you fold them in half. and it requires a lot of force to bend a drive platter. the point of this is to say a fall will kill the drive before killing the board.

    Just return the laptop and take the hit on the data, ask the people there to see if you can get the stuff off.

    But definatly just return the thing to the shop and tell them it has stoped working, you dont need to tell them anything else and they shouldnt expect everyone to know why their computer isnt working
  • Fonz_2
    Fonz_2 Posts: 393 Forumite
    I can't believe the amount of people on this post suggesting that the original poster commit fraud :confused:
  • Millionaire
    Millionaire Posts: 3,748 Forumite
    1,000 Posts Combo Breaker
    Fonz wrote: »
    I can't believe the amount of people on this post suggesting that the original poster commit fraud :confused:

    Yes we should all be locked up!

    As someone said in a earlier post a "portable" machine should be able to take a few knocks here and there and not break down that easily.

    Esp if there is no visble damage caused, it coudlnt have taken that hard a knock and should not of failed so easily.
  • Fonz_2
    Fonz_2 Posts: 393 Forumite
    I'd have to disagree that just because it's portable it should be more hardy. A sony PSP is portable, if you fling that off a table it's not going to look too good. The same would go for a mobile phone.

    As explained by someone else in this thread, laptop drives are more compact and as a result more fragile. There are 'extra tough' laptops on the market like the Panasonic toughbooks - they're marketed as such.

    If this laptop is sent back under warranty and the hard drive platters resemble a bag of crisps it's going to be obvious to see what caused the failure.
  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    Fonz wrote: »
    The same would go for a mobile phone.

    mobile phones are quite tough, i've seen a few that have been chewed by a dog and still work
  • Millionaire
    Millionaire Posts: 3,748 Forumite
    1,000 Posts Combo Breaker
    Fonz wrote: »
    I'd have to disagree that just because it's portable it should be more hardy. A sony PSP is portable, if you fling that off a table it's not going to look too good. The same would go for a mobile phone.

    As explained by someone else in this thread, laptop drives are more compact and as a result more fragile. There are 'extra tough' laptops on the market like the Panasonic toughbooks - they're marketed as such.

    If this laptop is sent back under warranty and the hard drive platters resemble a bag of crisps it's going to be obvious to see what caused the failure.

    Ive got a psp, dropped it a few times, still fully working,

    Ive got a mobile phone, lost count how many times Ive dropped it, still fully working.

    Ive had friends that have dropped laptops, still fully working.

    A design team would need to consider some protective measurements to a certain extent when designing a product in relation to how it is used and include them in the design requirements.

    Im sure the laptop drive doesnt resemble a "Bag of crisps" as you beleive it has done from a simple drop. And even if it did, whats the most they can say. "Im sorry its not covered under warranty."
  • Fonz_2
    Fonz_2 Posts: 393 Forumite
    That's all fine, you're obviously very lucky (or not, depends which way you look at it) when it comes to dropping consumer electronics...

    The fact of the matter is this laptop was damaged by the user - not by a manufacturing defect so it's wrong to suggest that the warranty is the route to follow.

    The original poster should perhaps consider claiming on their household insurance, this would be a more suitable solution.
  • Millionaire
    Millionaire Posts: 3,748 Forumite
    1,000 Posts Combo Breaker
    Fonz wrote: »
    That's all fine, you're obviously very lucky (or not, depends which way you look at it) when it comes to dropping consumer electronics...

    The fact of the matter is this laptop was damaged by the user - not by a manufacturing defect so it's wrong to suggest that the warranty is the route to follow.

    The original poster should perhaps consider claiming on their household insurance, this would be a more suitable solution.

    Whatever you say.
  • Fonz_2
    Fonz_2 Posts: 393 Forumite
    Indeed, agree to disagree on that one I think :D
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