BT dial up internet

Canny_mal

Hello all

Can anyone point me in the direction where I'd find out how much BT charges per minute for it's dial up internet service at peak, off peak and weekends?

I use Primus as my CPS and since last November the amount they have charged me per minute when I've used the internet at peak and off peak times has risen sharply whilst weekend charges appear to have stayed the same.

When I questioned this with Primus they said they merely charge the BT rate for these type of calls and advised me to take the matter up with them.

I tried emailing BT asking for their current charges per minute and if they raised their prices last Nov but they emailed back to say they can't disclose that information in an email and require me to call them so they can go through security with me first!

Can anyone on here help?

ukmike

All the info here-
https://register.btinternet.com/cgi-bin/startup?e_com.bea.event.type=linkclick&e_ex=1&e_oLDesc=KB_712&e_oLName=link.searchresults&e_version=ie55&route=3&nopromo=true&promo_for_anytime=ANY011&producttype=payg

Canny_mal

Thanks Mike, I had looked at that page but unless I'm being thick it doesn't actually give a breakdown of the call rates per minute for the 3 different time brackets (ie peak, off peak and weekend). All it says is calls 'from' 1p per minute which I think is the weekend rate. It's the week date peak and off peak rates I'm more keen to find out as these are the ones that seemed to shoot up last November.

DonnyDave

What is the dial-up number?

ukmike

What is the dial-up number?

0845 756 0000
Charges at local rates

Canny_mal

The number I dial is 08440902270 and this number has been the same since at least last April. It's just since November that the cost of dialing it has gone up considerably.

DonnyDave

ukmike wrote: »

0845 756 0000
Charges at local rates

It is not "local rate"! :rolleyes:

Calls to 0845 numbers on BT Together packages are 3p/min during the daytime and 1p/min during the evening and 0.5p/min at the weekend.

Charges are dependant on your provider. Primus may charge "what BT charge", but you are their customer, so it is their responsibility to tell you the rate.

DonnyDave

Canny_mal wrote: »

The number I dial is 08440902270 and this number has been the same since at least last April. It's just since November that the cost of dialing it has gone up considerably.

Ah, I seem to remember them changing the dial up number. If the 0845 one still works, then you will be better off using it.

Calls to 0844 0902 are in BT's i14 charge band. Calls from a BT landline to i14 numbers are daytime: 3.95p/min, evening 1.49p/min and weekend 1p/min.

Canny_mal

DonnyDave wrote: »

Ah, I seem to remember them changing the dial up number. If the 0845 one still works, then you will be better off using it.

Calls to 0844 0902 are in BT's i14 charge band. Calls from a BT landline to i14 numbers are daytime: 3.95p/min, evening 1.49p/min and weekend 1p/min.

Thanks Dave. This is the information I was looking for. Where did you get it from out of interest?

Also does anyone know if the 0845 BT dial up number does still works because it would appear my internet usage would be quite a bit cheaper if I was able to dial up using that one.

mrJ_5

how much do you normally spend per month on dial-up out of interest? I ask because it may be worth your while joining an unmetered package

Canny_mal

mrJ wrote: »

how much do you normally spend per month on dial-up out of interest? I ask because it may be worth your while joining an unmetered package

Since the price went up last November around £7 - £8 per month