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BT Billing - warning to home contract users
taosway
Posts: 7 Forumite
Yesterday I checked my bill and found out BT had been over charging me nearly £12 a month on my discounted broadband deal since Dec - They had not been deducting the discount. I contacted them and they agreed. They said they would credit me - but insisted I take another new contract.
Today, I told a friend who checked their bill, and surprise, surprise, they too are being over charged in the same way.
Perhaps other MSE members should check their bills and report back to the forum.
At the very least, I would suggest you keep a note of all calls to BT and time date them.
Today, I told a friend who checked their bill, and surprise, surprise, they too are being over charged in the same way.
Perhaps other MSE members should check their bills and report back to the forum.
At the very least, I would suggest you keep a note of all calls to BT and time date them.
0
Comments
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Often BT credit you witha single lump sum at the start of the contract. Have you checked the first bill?0
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