Is your Orange contract coming up for renewal?

PIppa

My contract with Orange is ongoing - 200 x-network minutes and 500 texts for £30 per month. The minutes are sufficient and I don't use all the texts.

Looking through the links on MSE I knew I could get better deals than that but thought I would give Orange the chance to match it.

I rang and asked what they could offer me. It was a £25 per month package and I said it still wasn't cheap enough but the advisor said that was the best he could do.

When I asked how I could disconnect I was asked if I wanted to speak to disconnections (which is actually retentions) and was transferred.

The advisor immediately offered me 400 x-network minutes and 350 texts for £20 per month and as I started to say I didn't actually need that many, he was quoting me another tariff of 225 x-network minutes and 350 texts for £15 per month on an 18 month contract together with the Nokia 6300 handset (my choice) free of charge.

I said that will do nicely thanks to which he responded that he could improve the price further to £10 for 9 months and £15 for the next 9 months.

I wonder if the price can be pushed further?

They seem keen on keeping their customers so it's worth a call.

reehsetin

considering your not a high user thats pretty good
they have had other retention deals, £15ish as far as i can tell from tarriffs your plan isnt a standard plan i dont think they've added to it as well as giving a line rental discount so seems pretty good

The_doomed

dont seem too keen to keep me despite my £60 per month spend!

Cant even sort out a handset