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Annoying letter from Aqua

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  • Treadmill
    Treadmill Posts: 1,102 Forumite
    I wonder if they ask for ID at random to fufill auditing or something.
  • The_Boss
    The_Boss Posts: 5,859 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Today I received another letter from Aqua. It was the same credit agreement forms I had previously signed and sent back with my photo ID and proof of address.

    The covering letter states "We recently sent you an agreement form etc etc. If you have already returned it with your proof of ID, thank you, your card is on the way to you".

    Which contradicts what they said in the letter in my original post.

    Not very impressed with their confusing communication.
  • B19JON
    B19JON Posts: 164 Forumite
    It's a very long drawn out process. It's been two weeks & i've only just got the pin. I'm trying so hard not to buy anything.
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