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Is NPower right?

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Nicky_Le
Nicky_Le Posts: 1 Newbie
in Energy
I've tried to change my NPower account from Spreading Warmth to Energy Onl Aug 14 tariff, following the savings indicated by the Cheap Energy Club site. NPower tell me I'm better off not changing and have refused to change.

Which is right?

Comments

  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    Do you get a topup with spreading warmth on top? Has the energy club got your tariff?
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • Wywth
    Wywth Posts: 5,079 Forumite
    Nicky_Le wrote: »
    I've tried to change my NPower account from Spreading Warmth to Energy Onl Aug 14 tariff, following the savings indicated by the Cheap Energy Club site. NPower tell me I'm better off not changing and have refused to change.

    Which is right?

    Why are nPower refusing your request? :huh:

    Make a formal complaint if necessary.
This discussion has been closed.
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