Bl**dy Euifax

The_Boss

Simon7685 wrote: »

Having had numerous nightmares trying to get their free trial because they seem to have difficulty in accepting I am me and expecting me to supply endless copies of passports and bills etc. So I decided now about 6 months later to request my Statutory report for a fee of £2..........

Or so I thought!

I filled in the form, put my card details in and pressed the button once, which generated a reference number and said my card would be debited £2. Now call me sceptical but I then logged onto my bank to find there is 1 pending transaction for £4 on my account. Having been onto online banking earlier to pay a credit card bill via faster payment, I know there were no other pending debits waiting to come off, so it now appears good old Equifax have managed to !!!! things up again!

I have emailed them and await there response with baited breath........

You may have hit submit twice.

Simon7685

I thought that but that would have led to 2 reference numbers being created and the page only refreshed once as well. I guess they will no doubt suggest that, in which case they can make sure they send 2 copies and not 1. They might be duplicates but if I have paid for 2, I want 2..... lol!