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Want to cancel a Vodaphone business contract

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  • lovinituk
    lovinituk Posts: 5,711 Forumite
    1,000 Posts Combo Breaker
    Buzby wrote: »
    As it is mentioned in the third person, I don't think so
    Possibly. I often spoke of my business in the third person when I was a sole trader. We'll never know unless the OP comes back!
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    The business which owns the mobile contract ceased trading on 31st January and I need to retain the number (which was my personal transferred transferred over when the contract was agreed on by the business). Any ideas on how to do this? Ive contacted Red Rose who run the contract and they wont end the contract (September 2014) without an £800 penalty, and vodaphone say they wont touch the contract because even though its done through them as a service provider, they can't change the tarrif. There are two phones on the contract, one of which never gets used. Any help would be amazing!!

    Hi welshbyname,

    Thanks for making me aware of this.

    If you'd like to help you further could you email me with the account details via the link in our profile here?

    All you need to do is copy and paste the link into your web browser and it will take you to the Contact us form on our website.

    To ensure that it reaches me could you also quote the code WRT135 - MSE in the subject line and once our automated reply arrives update the thread with your email reference number and I'll get back to you as soon as possible?

    Kind regards,

    Lee

    Web Relations Team

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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