Crashed into, offender refusing to cooperate with insurance

Wywth

kolin wrote: »

Hello,

(Please bear in mind that I am going off what my partner told me here)
Back in December my Partner's Mini was reserved into at speed in (Barnsley) Morrisons petrol station by a guy in a Citroen Saxo. He then proceeded to verbally have a go at her for not beeping loud enough (as it happens She did use the horn, a lot, but was not aware there was clearly a volume control on it :think: )

He told her he would rather sort out fixing the car between them rather than going through insurance, and gave her his phone number, but being smarter than that, my partner got his insurance details for backup purposes.

She also made sure that the petrol station had working CCTV of the incident.

So she got a quote for fixing the car (it needs a new front grill) and sent it to the number, no reply.

She tried another couple of times, and finally said if she didn't get a response, she would go to the insurance. No response. so she contacted the insurer (Tesco, who it appears are useless).

They have apparently sent out letters, and tried ringing this person, but cannot get in contact, and have told her to pay for a new grill, fitting, and they would pay her back. But there is no way she trusts the insurance company to do this. She feels resigned to having to buy one herself, because there is no way she should have to pay for anything out of her own money first. She feels the insurance company should pay for it outright.

what would be the next step for her? I've suggested that she should contact the police (non-emergency ) and explain the situation to them, as its completely unfair that someone should be able to cause an accident and get away with it.

Your Partner's claim is against the errant driver.

If the amount involved is less than the small claims ceiling, LBA and then slap in a claim.

Otherwise see a solicitor, who will propbably advise you to send an LBA yourself and return to the solicitor to make the legal action if necessary.

Either way, I suspect it will have them running to their insurance or otherwise pay up in full.

You did check the other driver was insured didn't you?
(askmid.com). Sounds just as dodgy paying for insurance and then paying for a claim oneself as it does owning a dog and barking oneself. :cool: