Orange price increase

chandleo

(Text removed by MSE Forum Team)

Apparently Orange & T-Mobile are about to increase the price of contracts by 3.3%, according to the article above users won't be able to terminate their contracts early.

Surely if people have signed up to a contract at a certain price they should be able to terminate if the provider puts the prices up - or is there a certain percentage in the contract that the provider can get away with putting the price up by where we have to like it or lump it?

Not impressed at all - Virgin Media are already putting our prices up this month and we've only been with them for 6 months!

robbies_gal

yes they can i think its the rpi its in the small print

Guys_Dad

chandleo wrote: »

(Text removed by MSE Forum Team)

Apparently Orange & T-Mobile are about to increase the price of contracts by 3.3%, according to the article above users won't be able to terminate their contracts early.

Surely if people have signed up to a contract at a certain price they should be able to terminate if the provider puts the prices up - or is there a certain percentage in the contract that the provider can get away with putting the price up by where we have to like it or lump it?

Not impressed at all - Virgin Media are already putting our prices up this month and we've only been with them for 6 months!

To regular readers of this forum, your thread is, regrettably, like Groundhog Day. Every year, for every network, we get a similar complaint and, although I share your thoughts, this is not a new topic.

Briefly - and if you read your contract you will see for yourself - the networks have in their t&c the right to raise their monthly prices by RPI.

Now some managed to screw up their rises but have now got their acts together.

The regulator is aware, and there is a thread on here about him considering banning the mid-term rises and making networks honour the initial price throughout the contract. However, nothing positive has emerged yet.

That's where we are.

macman

The networks have the right to rise their prices by any amount they care to, any time they care to-it's not a fixed price contract.
However, if the increase is 'detrimental' to the consumer then they can leave without penalty. The definition of 'detrimental' is generally interpreted as meaning any increase over and above the RPI, although that is not specifically written into the contracts.