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Removal men dropped my washing machine

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  • irishjohn
    irishjohn Posts: 1,349 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    was it a man with a van website then? I would suspect he does not have any insurance to cover damage during moves - your only route may be small claims court
    John
  • gb12345
    gb12345 Posts: 3,055 Forumite
    You absolute beauty :D Thank you. Although now what? I'm completely new to this complaining thing, I normally shut up and put up

    Get the address from the WhoIs link that dacouch posted and then work out the cost of what he owes you for replacing the machine, less his 25 quid fee he didn't charge you.

    Then send him a "Letter before Action" requesting payment of you will commence court action against him.

    Give him a couple of weeks and then if he doesn't pay, start a small claims action against him.
  • shaun_from_Africa
    shaun_from_Africa Posts: 12,858 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    irishjohn wrote: »
    I would suspect he does not have any insurance to cover damage during moves

    I would also bet that he doesn't declare his earnings to HMCE, and if this is the case, he would be very foolish to risk letting it get to court just incase his business dealings became public.
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