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Have plusnet stopped offering a free email service after you leave them ?
Inigo_Montoya
Posts: 1,216 Forumite
As per title
I know that up until last year plusnet offered a free basic email service after you switched away from them - I know this I have such a downgraded account myself at a second property I own
I am currently in the process of switching away from them to talktalk & have been told by one of their reps via their online support that ....
... We are unable to offer this option to retain any component of your account as a mail only account after recent changes in regulatory policy....
However their on terms state they offer a £20 a year service i.e.
http://www.plus.net/support/service/policies/cancellation.shtml#generalPolicies
So is the rep just badly trained & doesnt know what hes talking about ?
Anybody shed any light on this ?
I know that up until last year plusnet offered a free basic email service after you switched away from them - I know this I have such a downgraded account myself at a second property I own
I am currently in the process of switching away from them to talktalk & have been told by one of their reps via their online support that ....
... We are unable to offer this option to retain any component of your account as a mail only account after recent changes in regulatory policy....
However their on terms state they offer a £20 a year service i.e.
http://www.plus.net/support/service/policies/cancellation.shtml#generalPolicies
So is the rep just badly trained & doesnt know what hes talking about ?
Anybody shed any light on this ?
0
Comments
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I have a feeling that to keep the Plusnet email the broadband account was downgraded to a free "dial up" account, which obviously would never be used.
Have they now stopped offering dial up accounts?0 -
Why worry, just switch to Gmail and you'll be ISP-independent forever.No free lunch, and no free laptop
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Why worry, just switch to Gmail and you'll be ISP-independent forever.
Many sites require an ISP specific email address to register, I suppose to cut down on spamming.'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher0 -
It looks like I got a badly trained monkey grinder
when I phoned the cancellations department today they immediately scheduled a downgrade to a free email account without blinking an eye0 -
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No, many sites don't like hotmail/yahoo accounts as they are the archetypal throwaway spamming accounts.Many sites require an ISP specific email address to register, I suppose to cut down on spamming.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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