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Does "My Vodafone" work for you ?

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It used to work a few months back. It hasn't worked for a couple of weeks now.

I have an active PAYG SIM.

I know what my log in name is, I know what the password is.

It won't log me in, if I try the "forgotten password".

I exchanged a few frustrating and pointless e-mails with someone who answers the Vodafone Customer Services e-mails a week or so back.

I really can't believe this is still broken for everyone after at least 2 weeks.

Is there anyone else having problems or is it just me ?

Comments

  • Supatramp
    Supatramp Posts: 728 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Works ok for me.
    David.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi Im just careful,

    Thanks for making me aware of this.

    If you'd like me to assist you further could you email me with your details via the link in our profile here?

    All you need to do is copy and paste the link into your web browser and it will take you to the Contact us form on our website.

    To ensure that it reaches me could you also quote the code WRT135 - MSE in the subject line and once our automated reply arrives update the thread with your email reference number and I'll get back to you as soon as possible?

    Kind regards,

    Lee

    Web Relations Team

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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