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Virgin - Cancelling Multi-room?

Hi,

I ordered an extra V-HD box for one of the bedrooms in December, I no longer need it though so was wondering if I am tied into any kind of contract or can I cancel it at any time? I'm obviously paying £6.50 a month and would rather not be for something that isn't getting used.

Thanks

Russell

Comments

  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    Normally 12 months
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • roakes
    roakes Posts: 53 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I gave them a call last night, they cancelled it straight away, box stopped working within 4 hours, they credited back this months extra service fee (I guess it's charged in advance) and will be sending out packaging to return the box. All in all very painless!
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    You didn't say the box was faulty in your original post.
  • roakes
    roakes Posts: 53 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    It wasn't faulty, they cut it off after my phone call to them to cancel the service, sorry for the misunderstanding.
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