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issue with Chitter Chatter -

dej23
dej23 Posts: 37 Forumite
Hi all,

just need a bit of help

my sister took out a sim only contract with chitter chatter (joke of a company) a few months ago, and it was a contract where they she would pay t-mobile the full amount but then they would credit her back with something like £5 a month. They have not been crediting her back, she has phoned them twice and sent them an email regarding this, and they keep on saying the credit willl be applied. She is now getting p'd off. I have suggested taking it to the small claims court - but what does everyone think?

Comments

  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It costs money to levy a small claims court case, more than the £5 a month you hope to recieve.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    DUTR wrote: »
    It costs money to levy a small claims court case, more than the £5 a month you hope to recieve.
    The fee you pay gets added automatically to the amount you claim.
  • gwapenut
    gwapenut Posts: 1,425 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Send them a "LETTER BEFORE ACTION" threatening small claims court
  • dej23
    dej23 Posts: 37 Forumite
    Cheers, it is more the principle.
    Tbh just read reviews of these guys, seem like a bunch of cow boys. I'll word up a letter this week
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