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Tesco mobile issue

elisamoose
elisamoose Posts: 1,124 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
Ok so apologies if I am stupid....... I converted from pay as you go to a sim only contract and put sim in a Samsung galaxy ace.all fine for first few weeks but now phone does not show a 'service provider' icon on top left of screen and appears to be permanently on 3G.Am I right to be worried about a big bill for data?I don't need the smart phone features and just want calls and texts.Only I got given the phone.
So how do I get it to just be a phone on the normal phone network?
I have searched google to no avail!

Comments

  • bengalknights
    bengalknights Posts: 5,022 Forumite
    Part of the Furniture 1,000 Posts
    Just disable packet data in network settings
  • elisamoose
    elisamoose Posts: 1,124 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks but already did that .......
  • jbainbridge
    jbainbridge Posts: 2,033 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    The phone will still connect using 3G to make and receive calls. If you have disabled data there won't be any cost.
  • elisamoose
    elisamoose Posts: 1,124 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    But why does it do it? When I go into phone settings itvsays network is disconnected?
  • jbainbridge
    jbainbridge Posts: 2,033 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Everything your phone sends and receives is 'data' be it voice calls, texts or internet. So it _needs_ to be connected to the 2G (slow) or 3G (faster) networks to do its job.

    You only get charged for the 'internet' data you use - turning that off means there will be no charge.

    The phone however will remain connected to 2G or 3G to allow calls / texts to come through.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The phone will still connect using 3G to make and receive calls. If you have disabled data there won't be any cost.
    It might be different for Ace, but for my Desire with original ROM and now with CM 7.2 2g/3g/H/... sign appears in the bar only if mobile data is activated. For all other services it's usual bars (or dB) sign.
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