Lombard North Central

magpiecottage

DMHReaper72 wrote: »

I sent Lombard an SAR a while back and received a raft of info back which I have acted upon.

However, I have since found a bank statement from way back in 1995 that shows a direct debit to Lombard North Cent. There was no information regarding this loan included in the SAR response from Lombard.

How do I go about tackling this issue with them?

You can tell them you have evidence that there was a direct debit in their favour in 1995 and give them a reference number if you have one.

However that does not mean they have any surviving data.

DMHReaper72

Thanks for the reply

Unfortunately there is no reference number on the bank statement, just the name "Lombard North Cent".

Should I pursue this with my bank first or should I go straight to Lombard?

-taff

If they have sent you everything they have in a SAR, it follows they have no record of anything else, therefore asking them to provide records for something they don't have is a non-starter....