Useless Yodel Again

ZiQi

catmiaow wrote: »

I'd rather pay for delivery and get good service myself.

I also would.

melbell

catmiaow wrote: »

I'd rather pay for delivery and get good service myself.

Same here

If you was to poll the members on this site

"Free delivery via Yodel/Hermes orPremium delivery via DPD/UPS/Fedex"

Yodel/Hermes would win every time.

battleborn

pmduk wrote: »

No, yodel fail because they allow staff to get away with telling outright lies.

probably because they are under too much pressure and stress.

dont blame the delivery people, blame the people that run the company

ZiQi

melbell wrote: »

Same here

If you was to poll the members on this site

"Free delivery via Yodel/Hermes orPremium delivery via DPD/UPS/Fedex"

Yodel/Hermes would win every time.

Have to admit, I've never had any problems with Hermes, either receiving or sending via MyHermes, yet Yodel/Collect+ oh boy are they been problematic.

pmduk

melbell wrote: »

and the majority of people on this forum are forcing the retailers hand to give cheap/free delivery.

Care to back that uip with facts? There are many posts on these forums from people ceasing to do business with companies because they use Yodel. No matter how much postage a company charges, many will still use the cheapest option for delivery to maximise their profit.

motch

pmduk wrote: »

Care to back that uip with facts? There are many posts on these forums from people ceasing to do business with companies because they use Yodel. No matter how much postage a company charges, many will still use the cheapest option for delivery to maximise their profit.

For smaller items, if you're prepared to pay an extra fiver ask them to send it Royal Mail Special Delivery. Will get there next working day and if it's broken you can claim on it.

pmduk

Can I elaborate on what I said earlier as I feel I might have been overly harsh?

The day that consumers have to pay whatever a retailer demands is the day our economy will die.

Yes, sites like this do drive prices down but isn't that the consumer's job? After all, nobody else guarantees their money. At the same time, the retailer is there to maximise profits for their share holders, that, in turn, is their job.

There are certain inevitable fees for any business, ie cashiers/checkout costs for a high street retailer or the costs involved in dispatching to a customer in a distance sale relationship.

Frankly, any mail order retailer that ignores the importance of delivering products to the consumer doesn't deserve to survive. It's an integral part of their operation.

pmduk

motch wrote: »

For smaller items, if you're prepared to pay an extra fiver ask them to send it Royal Mail Special Delivery. Will get there next working day and if it's broken you can claim on it.

Sadly few companies give you details of the companies they use (unless you make a fuss), let alone a choice of how it's despatched.

motch

pmduk wrote: »

Sadly few companies give you details of the companies they use (unless you make a fuss), let alone a choice of how it's despatched.

bingo:j
worth asking a company to use a courier that suits you. If not could say " i'll try elsewhere bye."