Faster payments slow between FD and Santander?

Hang_Tight_Harry

TheBanker wrote: »

An ongoing problem or just today?

An ongoing problem.

10_66

Hang_Tight_Harry wrote: »

I have had a nightmare with FP from Santander to Halifax. They fail and show as rejected and then go through second time of asking.

I'm having problems with Santander to Halifax as well, sent FP very early this morning and still not received by 5pm, despite having used the same payment details before, it hasn't even showed as rejected. Santander to Nationwide was ok for me yesterday. I knew there was a good reason why I never use Santander as a main bank account .

sometimesaver

I opened an account with Nationwide yesterday. It showed up on my internet banking this morning. Transferred £1 from my Santander account just to see if it was working. Showed up in my Nationwide account 10 mins later. Ok it works. All fine.Transferred a large sum (for me!) across from Santander. Two hours later no sign of the money. It has vanished into cyberspace. A bit funny that £1 was no problem though!

innovate

Are you sure your money has actually been debited at Santander?

I had a similar issue today, Lloyds (current account) to Santander (esaver). I had used this route succesfully before but with a lot smaller amounts. The FP went through ok and was confirmed at Lloyds. Seconds later, I noticed my Lloyds balance had gone up again, and the FP had been reversed. Lloyds tell me that it is because Santander declined receipt of the money.

I tried the transaction again, but this time I sent the money to my Santander current account. That went straight through and was not reversed. I then did an internal transfer to my Santander esaver, so the money is now where I wanted to have it in the first place.

Seems Santander have some sort of blocks on some accounts for receiving money by FP. May be Nationwide have a similar block?

sometimesaver

innovate wrote: »

Are you sure your money has actually been debited at Santander?

I had a similar issue today, Lloyds (current account) to Santander (esaver). I had used this route succesfully before but with a lot smaller amounts. The FP went through ok and was confirmed at Lloyds. Seconds later, I noticed my Lloyds balance had gone up again, and the FP had been reversed. Lloyds tell me that it is because Santander declined receipt of the money.

I tried the transaction again, but this time I sent the money to my Santander current account. That went straight through and was not reversed. I then did an internal transfer to my Santander esaver, so the money is now where I wanted to have it in the first place.

Seems Santander have some sort of blocks on some accounts for receiving money by FP. May be Nationwide have a similar block?

I've just checked. It has left my Santander account. Hopefully it appears soon. Maybe this is one of the ways how banks make their money. Hold up transfers and use the cash for other things.

snowgo

I've had similar problem. Money sent from Santander to Nationwide Flexdirect account is showing as 'rejected' in Santander, although the money hasn't been credited back to Santander 123 account nor has it appeared in Flexdirect. I also had problems when I tried to make a faster payment from a Nationwide Flexaccount, showing as 'in process'.

I rang Nationwide and the advisor stated that they are having problems with their faster payments system. They anticipate that it will be working again at about 12.30 - 1pm. I've been advised to wait until after 1pm to see where my money turns up. She didn't know if it would turn up in the Flexdirect account or if it would be with Santander.

Just wondering this is another natwest-type computer fail scenario in process?

10_66

sometimesaver wrote: »

I opened an account with Nationwide yesterday. It showed up on my internet banking this morning. Transferred £1 from my Santander account just to see if it was working. Showed up in my Nationwide account 10 mins later. Ok it works. All fine.Transferred a large sum (for me!) across from Santander. Two hours later no sign of the money. It has vanished into cyberspace. A bit funny that £1 was no problem though!

Santander have a system where the first payment for a particular payee goes through straight away, but the second time a payment is made to that payee there will be delay. Theoretically all further payments after the second one should then go by FP (providing they're within Santander's limits), but as I mentioned in my earlier post, they don't always. Typical Santander.

macman

Nationwide has always been flakey, even payments between their own in-house accounts can take 24 hours.

artbaron

It gets even better with NatWest. I made another payment from my current NW account to my NW CC on Friday. Today I look and it hasn't arrived so I ring up and the woman says she simply doesn't know the reason and she's never heard of a payment taking this long. She advises me to use chat! After two failed attempts (chat is rubbish) I get told that it's standard practice for the account to be credited overnight on the next working day if the payment is after 5pm.

In other words, I make a payment at 5:01pm on Friday. It goes out of my current account instantly but I don't see it in my CC account until a full four days later! Well done, NatWest, you're really embracing the full potential of Faster Payments.

pmduk

What you're describing is the effect of it going in the next working day, ie overnight, and is in full accordance with the fp regulations.