We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Sky connection super slow
Comments
-
The same. Since Plusnet is owned by BT and run on BT's network, there should be no issue in getting FTTC from them where BT can provide it.
Are you sure that BT haven't given't you the wrong info about FTTC availability? Dates for FTTC are being shunted back all over the place; my own cab is now over a year late and has recently gone to showing 'no date available'
BT Wholesale checker says that WBC fttb is available for my phone number, (download speed up to 330 Mbps).'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher0 -
I was with Sky for broadband and I was getting the same speeds as you are saying. They send a BT engineer out on numerous occasions and the issue turned out to be the BT infrastructure in my street was not up to par. As BT were not planning on upgrading Sky let me cancel my contract early and I moved to Virgin.0
-
BT Wholesale checker says that WBC fttb is available for my phone number, (download speed up to 330 Mbps).
Light dawns. You are referring to FTTB, not FTTC. FTTB (better known as FTTH, fibre to the home) is a specialised service with very limited availability.
When you said 'fibre' it was assumed that you were referring to FTTC.
AFAIK, only BT is offering residential FTTH at present.No free lunch, and no free laptop
0 -
Light dawns. You are referring to FTTB, not FTTC. FTTB (better known as FTTH, fibre to the home) is a specialised service with very limited availability.
When you said 'fibre' it was assumed that you were referring to FTTC.
AFAIK, only BT is offering residential FTTH at present.
Is that not a bit odd, to have access to the super fast fttb but not fttc, would Plusnet not have access to whatever BT has access to?'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher0 -
Is that not a bit odd, to have access to the super fast fttb but not fttc, would Plusnet not have access to whatever BT has access to?
No, because Plusnet do not presently offer FTTH services. FTTH is only really on a very limited scale at present, akin to a trial in a few selected areas. Plusnet is a low margin/large customer base operator, so it's unlikely at the present low level of demand for FTTH that they'll offer it for some time yet, until the wholesale price comes down.
Plusnet have to buy their bandwidth from BTW in the same fashion as any other ISP, there's no other commercial link between them. Plusnet is under the ownership of the BT Group, but still run independently.
Do you actually need the extreme high speeds offered by FTTH?No free lunch, and no free laptop0 -
Plusnet have to buy their bandwidth from BTW in the same fashion as any other ISP, there's no other commercial link between them. Plusnet is under the ownership of the BT Group, but still run independently.
Do you actually need the extreme high speeds offered by FTTH?
No I would be happy with FTTC but that doesn't seem to be an option
I am stuck with O2 now for 12 months so maybe it will change. 'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher0 -
Do you actually need the extreme high speeds offered by FTTH?
Just out of interest do you need a telephone line with FTTH/FTTB?'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher0 -
Yes, you do, as with any ADSL service.No free lunch, and no free laptop0
-
How long have you been with them.
If your line speed is "significantly lower" than the estimate they gave you and they can't increase it, then you can leave without penalty within the first three months.
I wasn't aware of this and it might come in handy. Although I'm rapidly approaching the 3 month limit.
I switched from O2 to Sky and my speeds have dropped from a routine >17Mbps/1.1Mbps to <3Mbps/0.3Mbps. It's painful.
Sky:What if the Access Line speed is significantly below your estimate?
After the first 10 days you should expect to receive a minimum access line speed of 7.0 Mbps. If your actual access line speed is below this, please contact us and we will carry out our diagnostic and resolution processes to help improve your speed. If the steps we recommend cannot resolve the problem, you can leave your contract without penalty within three months of your service activating in accordance with Ofcom's Voluntary Code of Practice on Broadband Speeds.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.1K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards