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Centipede100
Posts: 107 Forumite
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Thank you Centipede, my second letter in the form of your template is in the post. Fingers crossed.0
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Is there a template letter for Denied Boarding due to Thomas Cook error not informing the airline of THEIR change of flight times? We had correct tickets with correct Times but check_in still had Thomas Cooks previous time on the itinary. We had to hang around Manchester airport for 12+ hours. Ive written to complain but I only got a bog standard sorry letter. Thank you0
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I don't think so Mandy; your situation is slightly more unusual.
But it's not too much work to amend the above. Change the first para to denied boarding and your circumstances, skip paras 2 and 3, and include para 4 unchanged?
The NBA does not require much detail - it's simply what allows you to start court action once the airline fails to respond adequately.0 -
Has anyone written to Thomson and not had any response from them? I have written twice, both recorded delivery, but not received a reply.0
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greenfrog7 wrote: »Has anyone written to Thomson and not had any response from them? I have written twice, both recorded delivery, but not received a reply.
Lots of people but they tend to post on the Thomson thread.0 -
Hi Centipede
Do you have any suggested wording for a county court claim. No answer from Thomson, so this is the next step.
I'm claiming for 5 passengers delayed by over 8 hours. Should I claim in euros or pounds.
Is the wording the same as the template taken from this site?
Thanks0 -
greenfrog7 wrote: »Hi Centipede
Do you have any suggested wording for a county court claim. No answer from Thomson, so this is the next step.
I'm claiming for 5 passengers delayed by over 8 hours. Should I claim in euros or pounds.
Is the wording the same as the template taken from this site?
Thanks
Greenfrog: as I said in my previous reply to you, the thread "Taking the Airlines to Court" has a couple of straightforward templates:
https://forums.moneysavingexpert.com/discussion/45073070 -
Bumping this0
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