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Orange - auto back up of contacts - world's worst ever app?

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usignuolo
usignuolo Posts: 1,923 Forumite
OH has had an Orange mobile (Galaxy Samsung S3) since November. Came with Orange app to auto back up contacts, pre installed. This worked on previous phone. Does not work on new phone. Apparently app is broken and Orange has no plans to fix. That does not stop it trying to run, (and sending message when it does), and then crashing, and sending another message, saying it has failed, every ten minutes. AND YOU CAN'T UNINSTALL IT EITHER. Absolutely infuriating, plus his contacts are no longer getting auto backed up either. Orange please fix.

Comments

  • Si682000
    Si682000 Posts: 31 Forumite
    I know, had the same problem on my phone. I got it to stop sending the messages by not allowing it to auto install the updates. Hasn't been an issue since.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Carbon from the market for backups .


    jje
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    yep same here its usless
    What goes around-comes around
  • I had an Orange Android phone which needed to be "de-Oranged".

    "Rooting" the phone then using a file explorer program allowed me to remove the unwanted apps with no bad effects.

    Do be careful with what you are deleting if you go down this route.
  • boundy
    boundy Posts: 187 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    You could disable the app in aplication manager and merge your contacts with google, then they will be sitting in the cloud.
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