Creda storage heater issue

ODW_2

Hi all- i hope you can help me.

I own a property that has Creda storage heater fitted.

I lived in the property for 4 years and used the heaters with no issues. For the last two years i have rented out the property.

When i moved back into the property recently two of the heaters were not working- not warming at all. I called out an electrician and he reset them, i thought this had resolved the issue. But I have noticed that although the top of the heaters are warming up the bottom and middle of the units are cold and the rooms are not being warmed even though they previously kept the rooms very warm.

I suspect the elements have gone, does this sound correct?

The model numbers are:

TSR12MW (79344S)
TSR24CW (79368S)

Does this fault sound like an element failure?

If yes would changing the element help? Or is it something else?

Any advise would be gratefully received.

Especially relating to spare parts i could order to repair the units.

malc_b

Why not just google it?

http://www.credaheating.co.uk/product_details/sh6/range.htm
http://www.credaheating.co.uk/product_details/sh6/index.htm

turned up for a search for TSR12MW element. The above says the 12 has 2 elements and the 24 has 4 so if they are not getting hot broken elements are a prime suspect.

Installation manual is this I think

http://www.credaheating.co.uk/assets/kb/operating_instructions/0/TSR_6_AW_MW_Sensor_Plus_and_Slimline_Installation_Instructions_Issue_7.pdf

which makes the model number 79331. A google for 79331 element gives

http://www.storageheater.co.uk/Models/Creda/79331.htm

which suggest element number is 0850766 (but check with creada).