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Ebay lost parcel
Comments
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dalesrider wrote: »THIS.... :T
Stop messing around as you only have 45 days to start it.
Exactly. Just do it.0 -
As the house number is on the Paypal address, and the seller needs to send to the Paypal address, then just open a dispute in Paypal for non receipt.Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
PayPal will side with the seller. It is very unlikely the seller won't have obtained proof of postage. That will say the parcel was posted to the address supplied by the OP. Its not the sellers fault no house number was provided and the parcel has got lost.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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PayPal will side with the seller.
Why?
The seller only had 2 options.
1/ Send to the ebay registered address (which was the one that had the house number missing), in which case their seller protection won't apply as they didn't use the paypal registered address.
or
2/ Send to the Paypal registered address (which showed the full and correct address).
If the package doesn't turn up then no proof of delivery will exist so the buyer is entitled to a full refund.
For paypal seller protection to apply, the goods must be sent to the paypal registered address and not an address given by the buyer.That will say the parcel was posted to the address supplied by the OP0 -
PayPal will side with the seller. It is very unlikely the seller won't have obtained proof of postage. That will say the parcel was posted to the address supplied by the OP. Its not the sellers fault no house number was provided and the parcel has got lost.
Nonsense - the seller has to prove delivery - buyer can't lose.0 -
PayPal will side with the seller. It is very unlikely the seller won't have obtained proof of postage. That will say the parcel was posted to the address supplied by the OP. Its not the sellers fault no house number was provided and the parcel has got lost.
You are out of date by about 10 years- paypal will find for the buyer.
Drives us sellers to distraction sometimes as regardless of what a buyer does we lose out unless we prove delivery to the address supplied by paypal- but that's how it works.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
...Drives us sellers to distraction sometimes as regardless of what a buyer does we lose out unless we prove delivery to the address supplied by paypal- but that's how it works.
Thats because it's the law, its what any judge would find, and its the law because it's right!
If the seller want to nominate Mickey Mouse to deliver a parcel on a broomstick it's up to them - the buyer has a right to expect the goods they've paid for (just like in a shop) - how it gets to them *is not* and should never be their concern
There is simply no 'grey area' about delivery - delivery is something a 'distant' seller has to 'deal with', for being "distant"
If Paypal/Ebay have ever reached any other possible conclusion in the past they were bang wrong!When will the "Edit" and "Quote" button get fixed on the mobile web interface?0 -
Thats because it's the law, its what any judge would find, and its the law because it's right!
If the seller want to nominate Mickey Mouse to deliver a parcel on a broomstick it's up to them - the buyer has a right to expect the goods they've paid for (just like in a shop) - how it gets to them *is not* and should never be their concern
There is simply no 'grey area' about delivery - delivery is something a 'distant' seller has to 'deal with', for being "distant"
If Paypal/Ebay have ever reached any other possible conclusion in the past they were bang wrong!
So what you are saying is that if the buyer asks a seller to post to an address for instance "Button Moon". Then the seller sends the item to "Button Moon". It is in fact the sellers fault that the buyer doesn't live at "Button moon"?
This is the debate being mentioned in the thread, Not whatever you're rabbiting on about!This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
So what you are saying is that ..
NOOOOOOOOOOOOOOOOOOOOOO!!!
You've quoted me totally out of context
I responded to a specific comment with a specific fact - you need to read it in that context and not in "any old" context that suits your argumentWhen will the "Edit" and "Quote" button get fixed on the mobile web interface?0
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