credit card application error to go on credit history?

carlessj

Looking for any advice on the issue detailed below

Yesterday I was looking for a new CC and liked the look of the Natwest card with 0% on balance transfer for 21 months (or something like that). I started their application process online and got through to a page which gave me an idea of the credit limit and interest I could expect on the card. I then (maybe stupidly) closed the application to consider it further and talk to my current CC company.

Today i went back on the Natwest site as I had decided to go with their card. i went through the application process again and i got declined before it even showed me the expected credit limit or Interest. i thought this was strange so i called then to ask why this had happened today when yesterday they were prepared to offer me the card. I was told that the original application (done yesterday) had gone through and i would be receiving a letter shortly and that the second application had been declined as i already had an application being processed.

I asked if this declined application would go on my credit record as i had assumed the original application had not been fully completed and was told that it would go on my record as a declined application.

I'm a bit annoyed about this as i believe my credit rating is good and don't want it to be affected by this error, it there anything i can do about this?

Thanks for any help in advance

Jim

dominic7il

If the second application did get to a credit check stage then there isn't alot you can do. But it's more than likely that when you applied for the second time it ruled you out before the credit check stage based purely on the fact you had an existing application logged on their system.

If worse comes to worse and you do have two recorded credit checks then it's not really much to worry about - any searches will become irrelevant in six months and will drop off completely after twelve months.

stclair

If it was a genuine error you could raise a concern and ask for one of the searches to be removed.

izools

If you got to the point the first time around where you were told your limit and APR, then you had already submitted a full application. You're only given that information once you submit the application, and if you are subsequently accepted rather than referred - which it seems you were, given you were told your limit and APR

The_Boss

izools wrote: »

If you got to the point the first time around where you were told your limit and APR, then you had already submitted a full application. You're only given that information once you submit the application, and if you are subsequently accepted rather than referred - which it seems you were, given you were told your limit and APR

Yep, that is correct. I applied for this card 2 days ago and the part that gives credit limit and interest is confirmation that you have been accepted. I suspect what confused the OP is the wording - it stated "We can offer you a credit limit of £nnnn" which to some could suggest it is only an offer and not an accepted for account message.

Btw, the guy in your signature really is a grand plonker.

izools

The_Boss wrote: »

Btw, the guy in your signature really is a grand plonker.

Perhaps, but this particular quote is bang on the money

EDIT: I've changed my sig now anyway

learningaboutinsurance

The_Boss wrote: »

Yep, that is correct. I applied for this card 2 days ago and the part that gives credit limit and interest is confirmation that you have been accepted. I suspect what confused the OP is the wording - it stated "We can offer you a credit limit of £nnnn" which to some could suggest it is only an offer and not an accepted for account message.

Btw, the guy in your signature really is a grand plonker.

Lucky i found this thread, as i made a application for Tesco CC today and i got the Highlighted red bit. looks like i have been accepted :T

i wonder why then in my case they have stated they will let me know if 5 working days after they carried out the checks :think:

sfax

learningaboutinsurance wrote: »

Lucky i found this thread, as i made a application for Tesco CC today and i got the Highlighted red bit. looks like i have been accepted :T

i wonder why then in my case they have stated they will let me know if 5 working days after they carried out the checks :think:

The offer will probably still be subject to identity and AML checks and sometimes they do just change their minds and decide an underwriter needs to look at it further

learningaboutinsurance

sfax wrote: »

The offer will probably still be subject to identity and AML checks and sometimes they do just change their minds and decide an underwriter needs to look at it further

I hope that's not the case for me my last application for any credit was back in Nov 12 when i got BT card with bar clays and they only did an AML Check. no searches since then

could do with a 16 month 0% on purchases

fingers are crossed