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New O2 contracts exclude 0870 from free mins

Just to let users know that new 02 contracts (from 27/04/07) now charge for all non geographic numbers including 0800, 0870, contrary to your article on international calls from mobiles. I did check this with their customer services to confirm my understanding.

'1. Inclusive minutes, any UK network
Inclusive minute allowance can be used for calls to standard UK landlines (starting 01, 02 or 03) and all UK network mobiles. It excludes calls to non-geographic numbers (starting 05, 08), 07744 and 07755 numbers and premium rate (09) numbers. The inclusive minutes can be used at anytime except on Online Leisure plans when the inclusive minutes can only be used 7pm to 7am weekdays and all weekend.'

Comments

  • chocolateypie
    chocolateypie Posts: 106 Forumite
    afaik, if you got the contract from Carphone, 0800/0870 still come out of your allowance, but if you bought it direct from O2 then they won't be included :/
  • billsavings
    billsavings Posts: 2,015 Forumite
    Just to let users know that new 02 contracts (from 27/04/07) now charge for all non geographic numbers including 0800, 0870, contrary to your article on international calls from mobiles. I did check this with their customer services to confirm my understanding.

    '1. Inclusive minutes, any UK network
    Inclusive minute allowance can be used for calls to standard UK landlines (starting 01, 02 or 03) and all UK network mobiles. It excludes calls to non-geographic numbers (starting 05, 08), 07744 and 07755 numbers and premium rate (09) numbers. The inclusive minutes can be used at anytime except on Online Leisure plans when the inclusive minutes can only be used 7pm to 7am weekdays and all weekend.'

    It pays to search before posting.:D

    See: http://forums.moneysavingexpert.com/showthread.html?t=437645
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