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WishI'dReadSooner wrote: »Well I just phoned up and got NOTHING! Woman said that not everything in store was online and if it didn't have the half price sticker, even because it had a SEL on the front of £5 a kg it wasn't in the offer, nothing they could do, Hmmmm!
Should I try again???
I'd send a carefully worded email to the chief execs office, explaining what happened. Ask if you are to check every individual item before you buy it to make sure it is in the offer that has large signs in front of it. That should work.0 -
[SIZE=+1]lawrie28 was yesterday's smartest player![/SIZE]
:T:T:T
50 players played.
[SIZE=+0]Today's Topic (Thursday): Animals[/SIZE]
http://www.funtrivia.com/private/main.cfm?tid=99008AKA; Mad, MM, MM5, Madicles :cool: ©
Shin: Device for finding furniture in the dark©
Elite 11+ fundraising total for Make-a-Wish £682 :j:A0 -
Morning all
Tuesday evening I did an online shop for delivery Wednesday afternoon.
Wednesday morning I went out and when I came home there was an answer machine message from Tesco to say my shopping was cancelled as it declined my tesco credit card and to phone my bank. So phoned up Tesco bank and they said nothing wrong with my credit card so must be a fault Tesco.com end. So I phoned Tesco.com and they said they would look into it and get back to me straight away. Waited an hour, no phone call from tesco.com so phoned them again and lady that had left the answermachine message took my call this time. She said would look into it and get back to me asap. Well she did and she said the credit card was ok this time and my shopping will be delivered at between 3 - 4 which it was.
Well I had ordered 6 boxes of silver bay wine and this was subbed with 6 bottles of some other brand rose. Sent them back as hubby doesnt like the bottled one. Surely they should have subbed with 6 boxes of other rose anyhow or equivalent bottles of silverbay rose.
So refund experts. Should I be entilted to some compensation seeing as I went through all the above. Some nice points or something ?
TIA
Doubt you would be entitled to anything. They offered a substitute and you had the option of declining it. You took that option.
Don't know whether they give anything for a payment problem. Certainly it would be goodwill rather than entitlement.I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0 -
good morning all0
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If anyone would care to relieve me of the bottom spot on the quiz that would be much appreciated0
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Doubt you would be entitled to anything. They offered a substitute and you had the option of declining it. You took that option.
Don't know whether they give anything for a payment problem. Certainly it would be goodwill rather than entitlement.
Yeah hopefully will get some goodwill compo.
But with regards to the 6 boxes of wine. Surely they should near enough match like for like. 6 bottles of wine is only equivalent to about 2 boxes of wine. Should have been 18 bottles at least. :cool:0 -
madmuppet5 wrote: »
[SIZE=+1]lawrie28 was yesterday's smartest player![/SIZE]
:T:T:T
50 players played.
[SIZE=+0]Today's Topic (Thursday): Animals[/SIZE]
http://www.funtrivia.com/private/main.cfm?tid=99008
Yay Me!
More luck than judgement.
Off to do todays now!0 -
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4
Danone Oykos Pear Yogurt 4X110g
£8.76
8
Danone Oykos Strawberry Yogurt 4X110g
£17.52
Basket Summary
Total Clubcard points2Total MultiBuy savings£26.28Guide price (12 items)£0.000
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