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Early cancellation question on 3 network
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Hi all. First post here, so be kind.
I am 14 months into a 24 month contract with 3 Mobile and have recently moved to an area where I do not get any phone signal or 3G.
I have rang 3 and explained the problem to them and they have told me that I have 3 options...
1 - Pay an early termination fee of £175 to cover cost of the handset.
2 - Use a signal booster which requires home broadband.
2 - Continue paying the £36 a month contract with a £4.30 discount for the remaining 10 months.
Are these my only options? I do not have £175 for a lump payment, I only have a dongle for internet use so it isn't always connected and the £4.30 discount seems unfairly minimal...
Ideally, I would like to reduce the tariff to the bare minimum. No texts, calls or data as I won't be using it and just pay however much that costs, but 3 are saying that I can not change tariff.
Any help would be greatly appreciated.
Thanks in advance
I am 14 months into a 24 month contract with 3 Mobile and have recently moved to an area where I do not get any phone signal or 3G.
I have rang 3 and explained the problem to them and they have told me that I have 3 options...
1 - Pay an early termination fee of £175 to cover cost of the handset.
2 - Use a signal booster which requires home broadband.
2 - Continue paying the £36 a month contract with a £4.30 discount for the remaining 10 months.
Are these my only options? I do not have £175 for a lump payment, I only have a dongle for internet use so it isn't always connected and the £4.30 discount seems unfairly minimal...
Ideally, I would like to reduce the tariff to the bare minimum. No texts, calls or data as I won't be using it and just pay however much that costs, but 3 are saying that I can not change tariff.
Any help would be greatly appreciated.
Thanks in advance

0
Comments
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Welcome to the forum, but hand on you heart, you know 3 are correct, you moved not them move or de-comission the local cell site.
In future try and avoid the looooong 24 month contract, if your handset is sim unlocked then you could get a sim only for a network that covers your new location. Personally in your case I would just see out the remainder of the agreement with the discount offered.0 -
Are these my only options?I do not have £175 for a lump payment,I only have a dongle for internet use so it isn't always connectedand the £4.30 discount seems unfairly minimal...0
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I agree with grumbler, the £175 is a very good offer so borrow the money if you can and pay that.
What handset is it? Can you sell it to raise some of the £175? You could then take a more affordable contract (e.g. £10 a month) with another network that comes with a new handset.0
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