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Retailer refusing to refund under DSR

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Comments

  • stoneman
    stoneman Posts: 4,551 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Sorry not to have updated. I have issued a claim against the retailer with moneyclaimsonline. He has defended and it is just going through the motions at the moment. Court date set for later this month. He seems to be sticking to the issue of it being bespoke and not covered by the DSR.
    He knows that I am not going that route, I am going for non delivery within 30 days so no contract exists.
    The common law of business balance prohibits paying a little and getting a lot. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.
  • iAMaLONDONER
    iAMaLONDONER Posts: 1,669 Forumite
    stoneman wrote: »
    Sorry not to have updated. I have issued a claim against the retailer with moneyclaimsonline. He has defended and it is just going through the motions at the moment. Court date set for later this month. He seems to be sticking to the issue of it being bespoke and not covered by the DSR.
    He knows that I am not going that route, I am going for non delivery within 30 days so no contract exists.

    Thanks

    Good luck, let me now how it goes!

    Though it's been around 1/3 of a year and it's still unresolved...
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