Retailer refusing to refund under DSR

stoneman

Filed a dispute with Paypal, low and behold an email just in from retailer
"Retail wouldn't be retail without one !!!!.you will get the jacket now in 1
month because that's how long this going take with PayPal, lmao"

My reply
Dear Peter,
You keep digging a hole pal, all of these emails are being sent to Paypal to
prove how unreasonable you have been.
This is official notice that the order is cancelled, do not attempt to
deliver while the dispute is being dealt with.
BTW calling me a !!!! is really easy when you do it from the safety of your
home/office. Nice one
Kind Regards

His reply
Come on over to the shop if you wish
You can post these emails up your sorry !!! if you wish I don't give a !!!!

shaun_from_Africa

As far as I can remember, you should be able to escalate the dispute immediately, which would be a good idea.

Just watch out next week for unexpected deliveries that you have to sign for even if it's only a recorded delivery letter.
From the replies that you've posted, I wouldn't put it past your seller to post you a signed for letter and use this as "proof" of delivery to Paypal.

stoneman

shaun_from_Africa wrote: »

As far as I can remember, you should be able to escalate the dispute immediately, which would be a good idea.

Just watch out next week for unexpected deliveries that you have to sign for even if it's only a recorded delivery letter.
From the replies that you've posted, I wouldn't put it past your seller to post you a signed for letter and use this as "proof" of delivery to Paypal.

Thanks I did escalate it straight away, there was no way that talking anymore to this guy was going to get anywhere.
If you go to their website www.modclothin.co.uk the guy sitting in the chair at the bottom of the page is the boss thats been sending me the emails. That should have told me someting, doooh

amcg100

looks like he should be in a !!!!!! film or something

marleyboy

Do let us all know WHEN you have been refunded OP, I will be sure to avoid this company like the plague.

artbaron

stoneman wrote: »

If you go to their website www.modclothin.co.uk the guy sitting in the chair at the bottom of the page is the boss thats been sending me the emails. That should have told me someting, doooh

:rotfl: ...............

halibut2209

£55 for a pale blue polo top???????

stoneman

halibut2209 wrote: »

£55 for a pale blue polo top???????

Oh do come on, I have spent more than that on a Crombie tie:)

deanos

bod1467 wrote: »

Computer item - select from options on website

Clothing item - select from options on website

What's the difference? Can you point out in DSR guidance notes (or other formal guidance) where these differ?

A computer part can be took out and used in another PC quite easily

I doubt you can unstitch a piece of matetial and use it again ?

Just guessing like

Fire_Fox

stoneman wrote: »

Filed a dispute with Paypal, low and behold an email just in from retailer
"Retail wouldn't be retail without one !!!!.you will get the jacket now in 1
month because that's how long this going take with PayPal, lmao"

My reply
Dear Peter,
You keep digging a hole pal, all of these emails are being sent to Paypal to
prove how unreasonable you have been.
This is official notice that the order is cancelled, do not attempt to
deliver while the dispute is being dealt with.
BTW calling me a !!!! is really easy when you do it from the safety of your
home/office. Nice one
Kind Regards

His reply
Come on over to the shop if you wish
You can post these emails up your sorry !!! if you wish I don't give a !!!!

Ignore the unprofessional and immature behaviour, only respond to messages and comments relevant to the PayPal case. Posturing makes you look equally silly.