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Compensation success

My husband and I have just received a cheque for £417.00 each as compensation from AirTransat for 24 hr flight delay in 2012 Newcastle to Toronto. Used the template letter supplied and all sorted within 3 weeks, no hassle.
Thanks again for publicising the legislation and supplying FAQ's and template letters.:j

Comments

  • Anyone had thomson success? Big boys don't pay out, right?
  • Anyone had thomson success? Big boys don't pay out, right?
    I need the answer to this question.


    Regards,
    Jedson
  • jedsonack2 wrote: »
    I need the answer to this question.


    Regards,
    Jedson

    Try the Thomson thread!
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    jedsonack2 wrote: »
    I need the answer to this question.


    Regards,
    Jedson

    Could also try adding please!
  • Cessj
    Cessj Posts: 8 Forumite
    Hi, this is my first posting, though I've been following this thread for a while. I submitted a claim to Virgin for a delayed flight to Barbados VS29 on 16th August 2011. The flight was delayed for about 3 minutes just under 5 hours (so we were only entitled to claim 300 euros as opposed to 600 for delays of 5 hours.
    Helped by the advice on this board, I submitted a claim on 18th August this year, giving the obligatory 14 day notice, went away on holiday (admittedly, Virgin again, to same place, same flight number, though thankfully, no delays this time and flight even took off and arrived early). Anyway, no word from Virgin so last week emailed them a reminder and asking for an acknowledgement that they had received my claim.
    This morning. Result! Two cheques arrived for 253.00 each, one in my husband's name and one in my name. Very happy as the refunded amount is equal yo the cost of a new ticket to Barbados - I'm planning another trip already!
    Interestingly, no reason for the delay was cited, and the mean so and so only paid out for 3 hours but I'm not complaining.
    I do have a query however.Virgin has very helpfully made out the cheques to each of the four individual members of my travel party, even though I paid for the tickets. In fact, one of the members doesn't have a bank account, being aged 13. Should I return them all to Virgin and ask for a cheque for the ful amount to be reissued in my name? Thanks in advance for advice.
  • Cessj
    Cessj Posts: 8 Forumite
    Hi, this is my first posting, though I've been following this thread for a while. I submitted a claim to Virgin for a delayed flight to Barbados VS29 on 16th August 2011. The flight was delayed for about 3 minutes just under 5 hours (so we were only entitled to claim 300 euros as opposed to 600 for delays of 5 hours.
    Helped by the advice on this board, I submitted a claim on 18th August this year, giving the obligatory 14 day notice, went away on holiday (admittedly, Virgin again, to same place, same flight number, though thankfully, no delays this time and flight even took off and arrived early). Anyway, no word from Virgin so last week emailed them a reminder and asking for an acknowledgement that they had received my claim.
    This morning. Result! Two cheques arrived for 253.00 each, one in my husband's name and one in my name. Very happy as the refunded amount is equal yo the cost of a new ticket to Barbados - I'm planning another trip already!
    Interestingly, no reason for the delay was cited, and the mean so and so only paid out for 3 hours but I'm not complaining.
    I do have a query however.Virgin has very helpfully made out the cheques to each of the four individual members of my travel party, even though I paid for the tickets. In fact, one of the members doesn't have a bank account, being aged 13. Should I return them all to Virgin and ask for a cheque for the ful amount to be reissued in my name? Thanks in advance for advice.
  • Mark2spark
    Mark2spark Posts: 2,306 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Cessj wrote: »
    Hi, this is my first posting...

    Hmmm, well that's 6 times I've read it now lol :D

    €600 each for your party should be the payout.
This discussion has been closed.
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