aa membership rip off!

GolfBravo

wallbash wrote: »

Been an AA member for far more years than you...

The AA used to have members until 1999, when they demutualised and eventually all members became customers.

slyracoon wrote: »

Loyalty means nothing these days, all the best deals are for new customers.

Loyalty? At the AA? It's cashflow these days.

ILW

I have to say the AA techs have been very good in my experience. About 15 years ago, one actually changed a cambelt at the side of the road.

wallbash

The AA used to have members until 1999, when they demutualised and eventually all members became customers.

Pedantic . .......

thor

I just jump from the RAC to the AA and vice versa every year at renewal time.
I am currently with the RAC and have just received my renewal letter which informs me that my renewal price for basic roadside cover will come to 30 quid(after the application of a discount).
Quidco are offering a £21 cashback on the AAs equivalent cover which will take it down to £17. So I am going to take the risk of a cashback and switch to the AA. Quidco have always paid out to me on the AA before so I consider it more than likely they will do so again and save me £11 on the RAC's offer.

anotherbaldrick

Phoned the RAC today and enquired about membership, was given a discounted price as a joining member. Asked them what the un-discounted price was as I also wished a guide on susequent years membership cost, no way would they disclose it. It seems they just charge what they think they can get away with. Decided not to proceed 1

Mickeyflowers

I have just sold my little old Morris Minor and telephoned AA to cancel the Insurance. They want me to pay £50+ in admin and underwriter fees !! Surely this is all covered in what they have been charging me already? Is this normal?? I asked them to tell me where it is written in the T&Cs but they passed me from one dept to another.

The_AA_Company_Representative

Hello Mickeyflowers. This is something that we would like to look into for you. Please email the details to chat@theaa.com including reference FOR35947. Regards, The AA

PDC

Mickeyflowers wrote: »

I have just sold my little old Morris Minor and telephoned AA to cancel the Insurance. They want me to pay £50+ in admin and underwriter fees !! Surely this is all covered in what they have been charging me already? Is this normal?? I asked them to tell me where it is written in the T&Cs but they passed me from one dept to another.

There are often charges with changes to policies and cancellations, I was caught out by a different insurer once before. Should be stated in the T&Cs though.

Feel your pain about being passed about from person to person, having had to make a claim with the AA car insurance brand I wouldn't use them again as communication and having to deal with lots of different people made what should have been something simple into something quite stressful.

faye1978

Thanks to this thread - I have just gone with Auto national for £50 less. I got the 'Silver AA Cover' Pah! Just another reason to charge more. Clever rebranding!