Bad Pool Header/Caller

arkonite_babe

-TangleFoot- wrote: »

It's just trying to scare you into paying for it - if the registry really was that broken your PC probably wouldn't even boot!

Try this instead.

Just ran who crashed, followed the link that came up in results to Microsoft site:
http://msdn.microsoft.com/en-us/library/ms793223.aspx

I don't know what to do now?

delorean_2

There is a last resort of sorts. Backup your data, wipe the hard drive and install Windows again (or Linux ).

Failing that, try removing the drivers, maybe even drivers for other devices and add the modem driver FIRST. See if it works then. If it does, it may well be another device driver causing the issue or it could be a conflict between that and another driver.

Personally, although it's a bit of hassle, I'd plump for a format and clean OS install and take it from there...

-TangleFoot-

arkonite_babe wrote: »

Just ran who crashed, followed the link that came up in results to Microsoft site

The reports usually suggest a culprit thus:

This was likely caused by the following module

Anything there?

arkonite_babe

nope, says it's a driver prob but it can't specify which one *sigh*

rmg1

I had the same modem from Tiscali which kept disconnecting.
I eventually got in touch with them, let them run through their script and they sent me a new box (modem, cable, ADSL splitter and CD).
Didn't have any problems after that - it may have been a dodgy CD they've sent you. I'd request a new one depending on how long you've had it.

Richie-from-the-Boro

scoobs1967 wrote: »

Hi can anyone help me...i have recently kept getting the blue screen of death with the heading of either Bad Pool Header or Bad Pool Caller, what is happening is that my modem doesnt connect( which has always happened since tiscali sent it to me, its a sagem 800 i think) so i disconnect the usb and then i get the blue screen, i have done everything that it tells me but it wont allow me to try and delete the drivers for the modem to reinstall them because it keeps blue screening me, can anyone out there help me, tiscali tell me it is not the modem but the operating system

A pool, is just that - a pool of available memory allocation .

When your WinXP was first put on all the different bits were allocated a memory address and [ IRQ / DMA, this created a HIVE and a HAL ] the puter knew where it had to go to get what.

When you dis then re-connect the modem it finds a new allocation and either works [ memory area is free ] or does not work [ memory area is already allocated ] depending on which bit of memory the puter gives it.

- - - at this point I'd create a restore point called scoobs1, then switch restore off completely !

That's your problem, the solution however is unclear - I'd start by disabling the ' Cache Bios & and Cache Video ' settings on the MOBO BIOS and see where that leads

then if that's not fruitful -

I'd right click on the modem in your modem in the Control Panel / Hardware / Devices and ( hit the DEL key ) delete the modem [ ignore the warnings ] and force the O/S to re-allocate the drivers which it will find after you shut down [ not reboot ] and then re-start your puter.

then if that's not fruitful -

You have two choices (1) reinstall from scratch your WinXP

then if that's not fruitful -

(2) Contact your ISP and tell them to send you a brand new fit for purpose set of kit.