Car undercharged by £1000

halibut2209

It's a civil matter. Most definitely not theft which is a criminal matter.

Jinks

Sorry this isn't a direct response to the OP, but I'm interested in this because I actually did what the seller in this case did once. I worked in a computer store and in a sale that was supposed to be ~£1000 I accidentally discounted the sale price by 70% (it was supposed to be £70) and didn't notice that the amount was incorrect when I pressed the button to confirm. The customer didn't say anything and just paid and left, although I'm sure he must have looked at the amount before entering his pin. I was new so the employers didn't fire me or anything, but all I found out afterwards was that the customer was arguing that he shouldn't have to pay the rest, and I don't know if they ever got the rest of the money. Would he have been legally obliged to pay it? I kind of still feel guilty about it and I didn't get any closure!

unholyangel

Jinks wrote: »

Sorry this isn't a direct response to the OP, but I'm interested in this because I actually did what the seller in this case did once. I worked in a computer store and in a sale that was supposed to be ~£1000 I accidentally discounted the sale price by 70% (it was supposed to be £70) and didn't notice that the amount was incorrect when I pressed the button to confirm. The customer didn't say anything and just paid and left, although I'm sure he must have looked at the amount before entering his pin. I was new so the employers didn't fire me or anything, but all I found out afterwards was that the customer was arguing that he shouldn't have to pay the rest, and I don't know if they ever got the rest of the money. Would he have been legally obliged to pay it? I kind of still feel guilty about it and I didn't get any closure!

What is mutually agreed is the important thing. Essentially you agreed to supply x item at £1000 with a £70 discount. While the customer may have agreed for you to supply x item at £1000 with a 70% discount, you (the retailer/agent of the retailer) did not.

I mean think about it, would you be happy to buy x item for £1000 with a £70 discount and then realise when you got home that they hadnt given you x item, they'd given you something less than you agreed to? You would be entitled to what you had agreed upon (contracted), just as the retailer is entitled to what they agreed.

Mark_Hewitt

Jinks wrote: »

Sorry this isn't a direct response to the OP, but I'm interested in this because I actually did what the seller in this case did once. I worked in a computer store and in a sale that was supposed to be ~£1000 I accidentally discounted the sale price by 70% (it was supposed to be £70) and didn't notice that the amount was incorrect when I pressed the button to confirm. The customer didn't say anything and just paid and left, although I'm sure he must have looked at the amount before entering his pin. I was new so the employers didn't fire me or anything, but all I found out afterwards was that the customer was arguing that he shouldn't have to pay the rest, and I don't know if they ever got the rest of the money. Would he have been legally obliged to pay it? I kind of still feel guilty about it and I didn't get any closure!

In that case it's quite straight forward. Presumably you asked for a certain amount and that amount was paid? In which case there's no refunds.

crazyfj

Different but involves asking for something back.

I use to work at a bank, first job out of college, hated it lol

Anyway I was teller, guy came in for £1000. Old days manager had to check it, went got the money, got it checked, my supervisor did the same thing. Handed the guy both (I don't know why just bad day).

My supervisor phoned the customer and they denied it, anyway once the area manager phoned them they agreed to give the monies back.

They did get a free umbrella. My manager did say at the time if the customer refused we couldn't really do anything.

arcon5

crazyfj wrote: »

Different but involves asking for something back.

I use to work at a bank, first job out of college, hated it lol

Anyway I was teller, guy came in for £1000. Old days manager had to check it, went got the money, got it checked, my supervisor did the same thing. Handed the guy both (I don't know why just bad day).

My supervisor phoned the customer and they denied it, anyway once the area manager phoned them they agreed to give the monies back.

They did get a free umbrella. My manager did say at the time if the customer refused we couldn't really do anything.

If you could prove it you could. In fact even if he honestly appropriated the money, it can still be classed as theft if he intends to permanently deprive you of money rightfully yours.

noodlump

I Bought a car, the dealer created a sales invoice, which said I owed £12k. They funded £3k of the deal and I had to pay the remaining £9k. I paid £1k on the day and then was returning 2 days later to complete the deal. On the day I was then presented with another invoice, stating Final Payment of £7k. That was £1k less than expected. 2 months later they are chasing me for the £1k. They have a sales order form, I have a receipt clearly stating Final Payment received. Where do I stand?