Scottish Power bill after meter change

Fire_Fox

ahpm1978 wrote: »

Hi,

I'm looking for some advice please on how to approach Scottish power regarding what I can only describe as an absolutely ludicrous bill. They recently insisted on changing my meter as it was 10+ years old and I agreed to them doing this last month.

I've consistently been paying £50 by direct debit every month for the 6 year I've owned my property which is a top floor 2 bedroom flat, no gas and only economy 7 storage heating available. As I live myself the heating only really goes on a couple of month of the year or if I've guests which aren't often.

Today's bill shows my previous account balance as £500+ in credit before applying charges in excess of £2000 and giving me a balance in debit of over £1700.

Admittedly I couldn't tell you when the last meter reading was but I cannot believe that I could have such a bill and the only thing which stands out as obvious is the change of meter.

Has anyone else encountered such a problem?

Thanks

Top floor flat? Look at the insulation and start reading the meters regularly. Also check ALL the actual readings are correct, and that the KWH you have not paid for have been spread over several years not all charged at todays prices. Electric heating and hot water are incredibly expensive, even when the heating is only used a couple of months of the year.

LAGP1952

Following guidance in the wonderful Martin Lewis weekly email we decided to have our Economy 7 meter changed for a standard one. We submitted the meter readings to Scottish Power and have continued to do so with the new meter. We are on the Fixed Price Online March 2015 tariff. Despite several telephone calls and numerous emails they have yet to update our account with the new meter. They have now had 19 WEEKS to do this. I have been told that if I submit a meter reading they will estimate my bill but this is what I have been doing and I don't want an estimate - I want an accurate account. I am not daft and can do my own estimates. They have not explained why this delay, just that they have "unresolved issues" and no indication of when they may be "resolved"! Surely 19 weeks is long enough for a company this size to get it's act together. I can't be the only person who has ever changed their meter.