Can I postpone my three monthly payment for a month?

MoonDragon

Hi all,

I am presently sick and is waiting for an income that will take a month or two before reception.

However, since my mobile is important (i use it for emergency, etc...) i would like to know if it is possible to postpone a payment for at least a month.

Previously, they had allowed me to postpone the payment for a maximum of 14 days.

Thanks in advance for your help,

MoonDragon

Paul_01

Give them a call to find out.

My guess would be that your line would be restricted to incoming calls only.

Annie._2

You dont mention which network you are on. All networks are entitled to suspend service when a payment is late.

You need to contact your provider for an answer, but you would probably find the network place an outgoing call and text restriction on your account.

Paul_01

Three is the network provider, according to the title.

macman

I very much doubt it, given that you have paid late before. You can but ask.
You can still make 999 calls regardless of service restrictions.

grumbler

And even in the unlikely event of them allowing pay later, late payment marks in the credit files(s) are inevitable.

im-lost

grumbler wrote: »

And even in the unlikely event of them allowing pay later, late payment marks in the credit files(s) are inevitable.

No they aren't, three hasn't once marked a late payment on my credit file, despite multiple late payments..

Whether they will allow you to postpone payment, would depend on the credit limit they have allocated to you, usually 2 to 3 times your monthly tariff charge.

My advice to the op would be to just cancel the direct debit, and set it up again after the bill due date, this way they wont get a £4 charge for payments other than by direct debit.

In all likely hood, they will just roll over the amount due to next month's bill, as they have done to me on multiple occasions.

They also won't just cut you off at the drop of a hat, they usually send you a text giving you 24 or 48 hours to pay the outstanding amount, in my experoence this usually comes a week or 2 after the next billing date.

gjchester

im-lost wrote: »

My advice to the op would be to just cancel the direct debit, and set it up again after the bill due date, this way they wont get a £4 charge for payments other than by direct debit.

It may work but it's still breaking the terms of the contract and Three could quite rightly cancel the contract and charge a full early termination fee. The OP would not have a legal leg to stand on as they would be the guilty parts by not paying on time as they agreed.

Will they do anything, I don't know, depends on the OP's past record, but most companies want to know what's going on rather than simply not be told and be left in the dark. The OP needs to call Three and ask what can be done, they may be able to help, they may not, but not paying is not the answer.


Would you like it if your employer (or a customer if your a trader) did the same thing to you, not pay you for three months, but just jugged payments without telling you anything? Treat any organisations with the respect you would expect, it does work wonders sometime.

MoonDragon

Hello,

Thanks all for your help.

I think i will try to make the payment on time despite of the fact they are permanently reducing the bandwidth of my mobile broadband and the phone network cut off on regular basis.

gjchester

MoonDragon wrote: »

Hello,

Thanks all for your help.

I think i will try to make the payment on time despite of the fact they are permanently reducing the bandwidth of my mobile broadband and the phone network cut off on regular basis.

If they are cutting down services but you are still paying in full and on time then you have a strong case to get a reduction. If it's because your not managing to pay on time then you don't really have such a strong case.

MoonDragon

gjchester wrote: »

If they are cutting down services but you are still paying in full and on time then you have a strong case to get a reduction.

How can I proceed?Because it is difficult to prove they are cutting down the services (I have to call their support team at least every two weeks).