E-Vanquis

OneLife_OneShot

All I get when I ring them is 4 options.

I chose 3 as its evanquis and chose options 2 and 3 about lost information and it just tells me to go to an FAQ page which doesn't even work!

FML

Anthorn

conisme wrote: »

All I get when I ring them is 4 options.

I chose 3 as its evanquis and chose options 2 and 3 about lost information and it just tells me to go to an FAQ page which doesn't even work!

FML

Have you tried:
http://www.vanquis.co.uk/my-vanquis/evanquis/

OneLife_OneShot

That is what I am locked out of!

OneLife_OneShot

Now it says - Lines are open between 8am and 8pm Monday to Friday, 9am and 5:30pm on Saturday.

10 minutes ago it said lines are open -9am-10pm Monday-Sunday excluding bank holidays.

What a pile of !!!!

Anthorn

conisme wrote: »

That is what I am locked out of!

That's just a regular web page login not needed. But the login link from that page might work. I'd say clear browser cache and reboot your computer if you can't load the page.

OneLife_OneShot

Tried that and rang all those numbers and its still the same automated service!

cm7

Never had a problem getting through to them on the phone (phoned them yesterday and got through right away), UK call centres as well which is nice.

OneLife_OneShot

HOW? I have tried every number on this page and it is all automated, I tried it on my mobile and landline and still the exact same. Do you get through straight away?

SnowTiger

conisme wrote: »

HOW? I have tried every number on this page and it is all automated, I tried it on my mobile and landline and still the exact same. Do you get through straight away?

The following gets me through to someone:

Call 0800 781 6314;

Select option 2;

Press # a few times (don't enter credit card number);

Eventually the call is transferred to a human.

OneLife_OneShot

Finally thank you! Haven't got my card handy but I'll be doing that once I get home for sure. Thank you SnowTiger