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E-Vanquis
OneLife_OneShot
Posts: 775 Forumite
in Credit cards
Vanquis locked me out of my online account even though I did not enter anything wrong.
Anyway I have rang the customer services number about 6 times and it just keeps telling me to go online an check their FAQ page, I just need to talk to someone to get my account unlocked online.
Its really getting on my f**king nerves, anyone any ideas or a number to call where I can just speak to someone.
I'm not wasting anymore money ringing their ridiculous priced call center either.
Anyway I have rang the customer services number about 6 times and it just keeps telling me to go online an check their FAQ page, I just need to talk to someone to get my account unlocked online.
Its really getting on my f**king nerves, anyone any ideas or a number to call where I can just speak to someone.
I'm not wasting anymore money ringing their ridiculous priced call center either.
"All truths are easy to understand once they are discovered, the point is to discover them."
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Comments
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Does 08007816314 still work? I used to call them free from a landline on this number regularly.Cashback Earned ¦ Nectar Points £68 ¦ Natoinwide Select £62 ¦ Aqua Reward £100 ¦ Amex Platinum £48
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It does but its still the same bull**** options, I go to evanquis help and it just tells me to go to the online FAQ page."All truths are easy to understand once they are discovered, the point is to discover them."
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Someone please help I am going mad!"All truths are easy to understand once they are discovered, the point is to discover them."
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Vanquis 24 hour customer service = 0871 770 5555 according to my paper statement.0
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I dont think there is anyone available to speak to on the weekends
DEBTFREE AND PROUD!!0 -
I rang it and the number above, its all automated with no help in site. My payment isn't due until March 14 but I have no idea how much it is as I don't receive paper statements.
It says its open 9-10 Monday-Sunday."All truths are easy to understand once they are discovered, the point is to discover them."
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Have you tried resetting your password on the login page? Might work, never know.We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com0
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I tried that it just keeps saying my account has been blocked for security reasons. What a joke of a company I can't wait to get rid of them."All truths are easy to understand once they are discovered, the point is to discover them."
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I rang it and the number above, its all automated with no help in site. My payment isn't due until March 14 but I have no idea how much it is as I don't receive paper statements.
It says its open 9-10 Monday-Sunday.
According to my paper statement 0871 770 5555 is open 24/7
Add paper statement for 49p a month.0 -
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