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Contact email for eBay.

Dopey1980
Dopey1980 Posts: 217 Forumite
Hi there,

Is there an email address I can contact ebay customer support on? Or is there a way I can contact ebay other than selecting various options and submitting a report as I need to actually put something in to words and send it.

Comments

  • soolin
    soolin Posts: 74,686 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Dopey1980 wrote: »
    Hi there,

    Is there an email address I can contact ebay customer support on? Or is there a way I can contact ebay other than selecting various options and submitting a report as I need to actually put something in to words and send it.

    Go through the normal contact us process and you get the chance of a phone number, live help or an email facility.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Dopey1980
    Dopey1980 Posts: 217 Forumite
    edited 17 February 2013 at 7:40PM
    Tried that.

    Not phoning them.

    Went round in circles for an hour on live chat.

    Couldn't find anything that would allow me to email them. All I could find we're drop down options and then to submit to them. :/ When I click on "send us an email" it takes me to the part where I select answers from drop down menus, no where is there anywhere for me to type something.
  • janb5
    janb5 Posts: 2,691 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Hi,

    Could I suggest that you go to the contact page and get the pin jnum,ber which speeds up the whole process. The number to ring them is 0800 358 6551. Email address is [EMAIL="customer_uk@ebay.com"]customer_uk@ebay.com[/EMAIL]( hope that address works) The pin only lasts 15mins but it is time enough.
  • janb5 wrote: »
    Hi,

    Could I suggest that you go to the contact page and get the pin jnum,ber which speeds up the whole process. The number to ring them is 0800 358 6551. Email address is [EMAIL="customer_uk@ebay.com"]customer_uk@ebay.com[/EMAIL]( hope that address works) The pin only lasts 15mins but it is time enough.

    That email address doesn't work. :(
  • janb5
    janb5 Posts: 2,691 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Sorry it doesnt but definitely try ringing them today. It saves an awful lot ringing a freephone number. I`m charged for 0845 numbers and my last one ( when I couldnt get an alternative) was nearly £5. Let us know how you get on.
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