Help with unwanted mail

missing_string

Hi there,

First, I hope I've posted in the right place, the "no cold callers" thread went to this forum, so I assumed this would be relevant.

I bought something from a website at the tail end of last year. I was having issues whilst trying to order and sent an email to them and got a response from someone (important for later). They are now sending me a catalogue every week. This is normally not a problem, as soon as I receive one of these things through the post, I log in on my account online and opt out, as they always like to turn this on for you, but that's a entirely different discussion!

Anyway, there is no option for opting out of snail mail in the account area, only emails. I therefore emailed their generic accounts email address, got no response, and the catalogues continued. I then emailed the specific person's email address I had (mentioned above) and still they continue.

This is really beginning to grate me now. It's more about the principle of this, rather than wasting the 10 seconds it takes to throw the catalogue in the bin. They shouldn't be able to get away with this. Advice please on how to get them to stop?

missile

Yeah, stick it back in the post - with any other junk mail you may get.

missing_string

Right-o, will do as you suggest. Thanks for the help!

cally6008

What about phoning the company and actually speaking to someone ?

HalfPint

missile wrote: »

Yeah, stick it back in the post - with any other junk mail you may get.

Don't do this...it just causes problems for your poor posties, and will ultimately end up being delivered back to you.

Do as Saver says, write "not known at this address - return to sender" on them THEN pop them back in the post.

As for the rest of the junk mail..as long as it is unaddressed you can contact your local Royal Mail depot and ask them to stop 'door to doors' This will reduce some of it although it will not prevent the addressed junk. I think there is an equivalent mailing thingy to the TPS but am unable to find it.

Hope you get it sorted.

HP x

fluffnutter

missile wrote: »

Yeah, stick it back in the post - with any other junk mail you may get.

If your aim is to stop unsolicited mail this approach doesn't help in the least. It might give you a frisson of satisfaction when you do it, but in reality no one cares at all and you're still continue to be bombarded with unwanted junk.

You need to get yourself taken off the mailing list and that involves actually speaking/writing to someone.

missile

fluffnutter wrote: »

If your aim is to stop unsolicited mail this approach doesn't help in the least. It might give you a frisson of satisfaction when you do it, but in reality no one cares at all and you're still continue to be bombarded with unwanted junk.

You need to get yourself taken off the mailing list and that involves actually speaking/writing to someone.

I write no more junk mail / return to sender and stick back in the envelope with any flyers I get for free pizza etc - it works for me :T

fluffnutter

missile wrote: »

I write no more junk mail / return to sender and stick back in the envelope with any flyers I get for free pizza etc - it works for me :T

Not if it comes from Virgin Media. I tried sending it back for months. Made no difference until I actually phoned up their complaints dept (difficult in itself if you're not a customer) and got them to take my address off their mailing list.

Fire_Fox

Phone call or proper letter.

cherie1122

fluffnutter wrote: »

Not if it comes from Virgin Media. I tried sending it back for months. Made no difference until I actually phoned up their complaints dept (difficult in itself if you're not a customer) and got them to take my address off their mailing list.

Fluffnutter, do you have a number for virgin media please? They have been driving us crazy for a long time

Thanks

mazza111

Plz do not put "not at this address". If you have a regular postie he may start sending back all your mail if he sees that.

"Unsolicited mail RTS" is adequate. And won't get the postie into trouble. Then ask them to remove you from mailing list.