Debenhams flowers ruins valentines...

Jnelhams

Furious with Debenhams Flowers, order flowers, email back 9.34pm on 13th to say their delivery had not arrived from Holland, but could deliver on 15th - reluctantly agreed, next day another email no explanation other than they would not be able to deliver and I could have a refund and some vouchers. Not good enough from such a large retailer. Going to sue for Breach of Contract.

So do yourselves a favor and avoid Debenhams Flowers like the plague. :mad:

cockaleekee

I understand that you are annoyed, but what good do you think suing will do? They have offered a refund, which is all that they need to do.

System

Jnelhams wrote: »

Furious with Debenhams Flowers, order flowers, email back 9.34pm on 13th to say their delivery had not arrived from Holland, but could deliver on 15th - reluctantly agreed, next day another email no explanation other than they would not be able to deliver and I could have a refund and some vouchers. Not good enough from such a large retailer. Going to sue for Breach of Contract.

So do yourselves a favor and avoid Debenhams Flowers like the plague. :mad:

You're really going to sue? Please keep us updated on how that works out for you

cockaleekee

goater78 wrote: »

You're really going to sue? Please keep us updated on how that works out for you

Maybe it's a claim for "loss of enjoyment"?

Fire_Fox

Sue? You have been watching too much American drama and/ or have money to burn on legal fees, in which case I can't see why you would rely on cheap tat from Debenhams.

Gavin83

Jnelhams wrote: »

Not good enough from such a large retailer. Going to sue for Breach of Contract.

I wouldn't. You'll end up out of pocket as no court will award you anything when they've already offered a refund. Take the refund and move on.

warehouse

Jnelhams wrote: »

So do yourselves a favor and avoid Debenhams Flowers like the plague. :mad:

Or get your Wife/Girlfriend flowers when it's not mass lunatic day?

peter_the_piper

Why not say no to Debenhams and dash up to Sainsburys etc and get the flowers there? At 9.30pm on 13th I realised (work very busy) that I did not have a card or plowers, quick dash and problem solved.

Own_My_Own

So on Valentines Day they told you sadly they could not deliver your flowers the day after Valentines Day, but you could have a refund and a some vouchers.
And instead of you just buying some somewhere else and enjoying the day you want to sue them.

Good Luck.

fluffnutter

Jnelhams wrote: »

Going to sue for Breach of Contract.

Good luck with that.

Miss_Havisham

I can see why you are annoyed but personally I'd just forget it, don't stress yourself by carrying on with it - you will never beat Debenhams.

Miss H