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Want to change ISP AND keep business email address

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Comments

  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Lum wrote: »
    Ahh awesome, unless they have some weird clause like "we gave it you for free, so it's ours" then yes you are free to move.

    Migrating a domain name to a new ISP is a little more involved and may involve a bit of downtime where you can't receive emails and your website will be unavailable. Me, and I'm sure plenty of others here, have done it before so come back if you are getting any hassle with it.

    This is assuming the domain name was purchased from, and hosting is supplied by/via, the ISP. If supplied/hosted other than with the ISP should be no need to move it, which is one reason it's always best to keep domain registration, hosting and ISP separate.

    Any downtime whilst moving a website to a new host should be minimal anyway, and if done correctly is virtually non-existent.
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  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Old but working email addresses that are still in use all suffer from the problem that ISP deleted them in batches .
    I have had many @isp.com emails working for years but at some stage they are just gone and you lose any incoming mail as the server is wiped .

    jje
  • Lum
    Lum Posts: 6,460 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Figment wrote: »
    This is assuming the domain name was purchased from, and hosting is supplied by/via, the ISP. If supplied/hosted other than with the ISP should be no need to move it, which is one reason it's always best to keep domain registration, hosting and ISP separate.

    They did imply in the first post that this was a service they had from their ISP however.
    Any downtime whilst moving a website to a new host should be minimal anyway, and if done correctly is virtually non-existent.

    "Should be" and "if done correctly" are the problem here. If the old ISP just shuts off service immediately after the transfer, and before DNS has had change to propogate, hello 24 hour downtime.

    Probably best to arrange the transfer to happen outside of the peak hours for your particular site, just in case. For this sort of business that probably means doing it during working hours.
  • J_B
    J_B Posts: 6,842 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    elektra wrote: »
    I think the answer is maybe/maybe not. I'm still using my email address that I first had from dial-up days and I left the ISP many years ago..

    I have my name at onetel dot com and I haven't used them for 6 years!
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