Humax Problem!

lemontree

I have had a Humax Recorder for 18 months but I cannot now record a series as overnight the Recording Schedule goes blank.
If I Reinstall will all the Programmes I have recorded be lost?
Thank you.

fenlander_uk

Any advice will depend on knowing the model.

macman

Yes, a Factory Restore would wipe existing recordings and personal settings.
First thing to do is check for a software update-which version are you running?

lemontree

Model. PVR- 9150T

fenlander_uk

This old thread might interest you. I'm afraid the two standard remedies to this sort of problem are a factory reset and a reformat, the first of which will lose your schedules and the second your recordings. Not very encouraging, but it's not unusual for any hard-disk based device to need reformatting after 18 months use.

There are more options with later models, such as the HDR-Fox T2. It's easier to backup recordings and there are 3rd party addons that include hard disk maintenance options. The 9150T does not have the same flexibility.

lemontree

How do I do a FACTORY RESET not too technical please!
Thank you.

aerostar

Why not ring Humax UK !!!!!

Technical Support Telephone Number - 0844 669 8800

or email them [EMAIL="UKSupport@humax-digital.co.uk"]mailto:UKSupport@humax-digital.co.uk[/EMAIL]

web page https://humaxdirect.co.uk/support.asp

macman

Manual is on this page, see p56.
http://www.humaxdigital.com/global/support/downloadcenter_manual.asp
I was incorrect, a restore to the default settings will not wipe your existing recordings, only your schedules.

lemontree

Thank you Macman I will have a look.

espresso

The first thing that you need to do is check what software version you have.

Select Menu, select System, select Status - Post the Software version displayed here.

A fix has been released to "resolve Individual Series Recordings disappearing from the schedule" so you may not have the latest software.

S0litaire

if you keep your box on standby next week it will automatically update to the latest firmware.
check here for your model number for update transmission dates :
www.dtg.org.uk/industry/download_schedule.php