Advice please on cancelled flight

MissBailey

I had my flight to Amsterdam cancelled today. We were due to fly at 6am from Cardiff but it was cancelled yesterday just after 5pm. It was due to weather conditions however when I've checked arrivals as far as I can see mine is one of only two cancelled flights at Schipol between 8am and 10am! Also despite there being seats available in Business on a flight from the same airport at 10:30am they have re-routed us to Bristol at 5.20pm meaning we miss a whole day pretty much and have to travel further to get our flight. Is this acceptable practice? Do I have any comeback at all? When I spoke to Customer Services (who were abysmal by the way and only let me hold to speak to an advisor when I selected the option that I wanted to purchase a ticket, and even then it took 45mins to get to speak to anyone.) it was only 12hours to the 10.30 flight so it was unlikely to fill up.

I'd be grateful if anyone has any advice. Thanks

Caz3121

I think the problem will be that the AMS to Cardiff flight last night was cancelled, as was the earlier one, so there would not have been a plane to transport you.
With last nights flight to AMS also being cancelled. there will unlikely have been enough seats to combine 3 flights on the 10:30 (if you were seeing business available with a dummy booking this does not mean there are necessarily spare seats as airlines routinely overbook and if economy was showing no availability it is likely that was already oversold)