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BT to TESCO advice

nurse-money
nurse-money Posts: 227 Forumite
in Broadband & internet access
looking at switching from BT to Tesco broadband and landline.

just a bit worried about the speed of the new service at peak times. Does anybody have some personal review either good or bad from switching from BT to TESCO?

Thanks in advance

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Is the Tesco service rebadged BT or is it LLU? If its the later its provided by cable and wireless.
    You should be able to check here
    http://www.samknows.com/broadband/broadband_checker
    That gum you like is coming back in style.
  • jumpinjax
    jumpinjax Posts: 2 Newbie
    Part of the Furniture Combo Breaker
    Can't recommend Tesco if you're likely to need technical help - their first line people are clueless and clearly reading off a script they don't understand. Talk Talk were better.
  • pullenuk
    pullenuk Posts: 305 Forumite
    What the reason for choosing tesco and not considering others?
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    jumpinjax wrote: »
    Can't recommend Tesco if you're likely to need technical help - their first line people are clueless and clearly reading off a script they don't understand. Talk Talk were better.


    !!!!!!!!!!!!!!
    No free lunch, and no free laptop ;)
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    Have to agree tt is poor, I have seen people on the tesco bb and get a reasonable speed. Its all dependant on your own local exchange
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • canonman
    canonman Posts: 134 Forumite
    Part of the Furniture 10 Posts Photogenic Name Dropper
    Depends on what you want out the service, general rule is cheaper you pay the cheaper the service...

    i am with BT for one and one reason only which is the speed, but i would not wish customer services on your worst enemy!!
  • foxsmum
    foxsmum Posts: 7 Forumite
    I was with Tesco and was getting rubbish speeds ( 0.5 ) I went to BT and now get 15+ I would NEVER go back to Tesco
  • StressedSteph
    StressedSteph Posts: 2,834 Forumite
    Part of the Furniture Combo Breaker
    foxsmum wrote: »
    I was with Tesco and was getting rubbish speeds ( 0.5 ) I went to BT and now get 15+ I would NEVER go back to Tesco


    Yes definately steer clear of Tesco. Terrible customer service, horrendous broadband speed. I am sticking with BT
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