We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Emirates live up to their good reputation
Frugal55
Posts: 2 Newbie
Had a 24 hour delay on an Emirates flight out of Manchester in 2011 due to an engine problem. Whilst Emirates put us up in a hotel overnight, we lost a days holiday and a pre paid excursion in Dubai. When I asked them about compensation on return from holiday they declined to offer any. However following the ruling I wrote to them and they paid out a total of £965 pounds for the 2 of us.
It took them about 2 months to do it and finding an address to send the initial letter to was difficult, but in the end used their UK address for their frequent flyer club.
I guess this fits with Emirates customer service approach that has seen them get a good reputation
It took them about 2 months to do it and finding an address to send the initial letter to was difficult, but in the end used their UK address for their frequent flyer club.
I guess this fits with Emirates customer service approach that has seen them get a good reputation
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.8K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.8K Work, Benefits & Business
- 603.4K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards